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Outlook 2007 - Hosted Exchange Office 365

Posted on 2013-05-16
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Last Modified: 2014-04-04
We have a premise hosted exchange 2003 (SBS) where few mailboxes managed.   Also, have few mailboxes with a different domain hosted at Office 365 service.   All users have profile setup in Outlook to access both mailboxes.   So when they start outlook, have to choose a profile to read/send mail.

Now, in the past, when we use to have both mailboxes on the premise hosted server, could open both the mailboxes within one profile.    I can't seem to find a way to do this in the hybrid environment.

Any solutions out there - any third party products that might help.....any guideance will be highly appreciated.

Thanks.
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Question by:wgroup
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6 Comments
 
LVL 14

Expert Comment

by:Ben Hart
ID: 39171686
Back then with both mailboxes inside the premise they were both hosted from the same Exchange server correct?
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Author Comment

by:wgroup
ID: 39171695
Yes, both were on the same server
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LVL 14

Expert Comment

by:Ben Hart
ID: 39171710
Your users had a 'primary' mailbox that the Outlook profile was created using.. then they opened an 'additional mailbox' correct?  Then they could choose which account to 'Send As' right?

You cannot add an 'Additional Mailbox' using the hosted information because it's not on the same server.  I don't believe what you're looking to do is possible.
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Author Comment

by:wgroup
ID: 39171735
Yes, they were send messages as 'On behalf of'.   Additional mailbox scenario and your response was I was afraid of!   I will wait to see if someone have tried something else.   Thanks for your quick response.
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Accepted Solution

by:
wgroup earned 0 total points
ID: 39964853
I know this is an old thread but the solution is that the service works only with Outlook 2010 and above properly.   It may or may not work with Outlook 2007 in WinXP but not guaranteed.  So I upgraded to Office 2010 which solved the probelm
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Author Closing Comment

by:wgroup
ID: 39977610
I tested it myself and all worked as expected.
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