Why can't I add link to favorites?

I open a link.  I click on "Favorites" "Add to Favorites"  but nothing happens.  I don't seed open link getting added to list of favorite links.

Please advise!
LVL 1
naseeamAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
aadihConnect With a Mentor Commented:
Version number?: Tap or click the Tools  button (or tap or click Help in the Menu bar), and then tap or click About Internet Explorer.

Safe mode: Get into safe mode (presing F8) with networking and run IE.

Have you turned on protection mode?  Turn it off (Tools ->  Internet Options -> Security tab -> Uncheck the Enable Protected Mode checkbox. Restart IE).
0
 
aadihCommented:
Which Os?
Which Browser?
Which Version?
Does it happen in safe mode also?
0
 
naseeamAuthor Commented:
Windows 7

Internet Explorer

How do I find version of my Browser?

I am not running in safe mode.
0
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

 
jcimarronConnect With a Mentor Commented:
naseeam--
What happens if you right click on a blank spot of the webpage you want to add to Favorites and then click "Add to Favorites..."?

Perhaps the Favorites folder has gotten misplaced.  It should be at  C:\Users\Username\Favorites
Navigate to the C:\Users\Username\Favorites folder. Right click on the folder, then click Properties. Can you access the Location tab? If so click the Restore Default button.
Reboot.

If no success, download the installation file for IE .
http://windows.microsoft.com/en-us/internet-explorer/downloads/ie-9/worldwide-languages
http://windows.microsoft.com/en-us/internet-explorer/ie-10-worldwide-languages

Uninstall/Reinstall Internet Explorer.
0
 
naseeamAuthor Commented:
The help desk help me resolve the problem.  I right clicked on top of webpage and checked menu bar.  Now I have "Favorites" in the main menu.  "Favorites" button under the main menu wasn't working.
0
 
jcimarronCommented:
naseeam--Did you try right click on a blank spot of the webpage you want to add to Favorites and then click "Add to Favorites..."?

"Favorites" button under the main menu wasn't working. "
Is it working now?
0
 
aadihCommented:
Great. You got it working. :-)
0
 
jcimarronCommented:
naseeam--What is "The help desk "?
0
 
naseeamAuthor Commented:
Information Technology help desk in the corporation I worked at.

How should I close this question?
0
 
jcimarronCommented:
naseeam--
Here is how you close a question
http://www.experts-exchange.com/help/viewHelpPage.jsp?helpPageID=24
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.