Solved

Windows 8 Modern UI apps do not work

Posted on 2013-05-16
4
500 Views
Last Modified: 2013-05-17
Hello experts.  I have a Microsoft Surface Pro tablet that I really love.  Several of us are test diving these to roll out to company users.  However, I ran across an issue that is annoying to the point that I can't recommend this OS/Table to anyone.

In many cases, apps that are installed from the App Store and meant for the Modern UI side (Metro) simply do not work at all.  The app downloads and installs with no errors but when you attempt to open it, you get a blue screen (not a BSOD) and no functionality.

Does anyone know why this happens and is there a remedy?  Thanks in advance.
0
Comment
Question by:Levi Gwyn
  • 2
  • 2
4 Comments
 
LVL 53

Expert Comment

by:McKnife
ID: 39172708
Did you ever try to contact the app maker's support?
0
 
LVL 4

Author Comment

by:Levi Gwyn
ID: 39172931
No - this happens with multiple apps, including the LifeCam app that comes with Windows 8.  I called Microsoft and they have no idea (at least the techs I spoke with didn't).  They recommended doing a refresh and a restore of the OS.  It's my goal to leave that option as a last resort only.
0
 
LVL 53

Accepted Solution

by:
McKnife earned 500 total points
ID: 39172973
That last resort thought... leave it. Errors come and go, many will never be fully cleared up. So take an image of the current system, do a refresh and retry, If gone: good. If not, you can replay your image (or windows backup).

But you have at least to try it or try it on another win8 machine, it won't be surface-specific.
0
 
LVL 4

Author Closing Comment

by:Levi Gwyn
ID: 39174298
Major firmware update from Microsoft for the Surface tablet seems to have done the trick.  I did take an image just in case.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I have published numerous articles here at Experts Exchange that present programs/scripts written in a language called AutoHotkey. Each of those articles has a brief paragraph describing where to download the product and how to install it. I have al…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now