USB 3 Host Controller
Posted on 2013-05-16
Greetings fellow Experts
Please could you put your combined brain power together and solve this little problem?
Customer had USB 3.0 Add in Card (PCI-E) using a Renesas driver for Windows 8.
Card went faulty so only 1 of the 2 USB ports would work.
Customer then purchased a 4 Port USB 3.0 Add in Card (PCI-E) and with it came a driver which is a VIA XHCI Driver on a CD. Removed old card and replaced with new card. Windows loads and it sees new card and proptly leaves the existing driver in place (Windows Driver).
I tried to manually uninstall driver by right clicking/properties/Driver/Uninstall put obviously it won't let me delete the driver as it's a Windows one so if I then tell Windows to update driver using the one I pick from a list (the VIA one) the device manager shows am exclamation mark next to it.
I forgot to mention, whilst the new card is configuered with the Renesas driver it will read USB 2.0 devices but when I plug a USB 3.0 device in it says "Device not Recognised"
I bow to your collective greater wisdom and ask you to shed light on this enigma!