Predictive Failure reported: Physical Disk 0:0:0 Controller 1, Connector 0
Hi all
I know that i need to change the disc
but how many time could be the disk on line until crashes?
the problem is the vendor says me the disk is going to delay at least 10 days more
is a disk in an array of four disk in raid5,
tsm
I know that i need to change the disc
but how many time could be the disk on line until crashes?
the problem is the vendor says me the disk is going to delay at least 10 days more
is a disk in an array of four disk in raid5,
tsm
Paul MacDonald
No one (even the vendor) can know for sure. If you anticipate a failure, change the disk as soon as possible. If the vendor won't replace the disk right away, tell them you'll hold them responsible for any lost data.
Could be weeks, could be seconds ... replace it as soon as possible, and hope for your luck to hold out.
10 days for a replacement? that's unbelievable unless they are trying to match the exact same part number rather than getting any suitable drive to replace it.
What server/controller/disk is it?
What server/controller/disk is it?
I suggest also that if you have the room in your drive cage, you order two disks and add one as a spare to the array. That way, next time this happens you'll already have a spare available to prevent any failure if one of the drives does go down.
How are your backups? Make sure they are running completely and you do a test restore. Nothing would be worse than having another drive crash and then find out you can't restore your data.
ASKER
Ok, i have no room for another this, is 4 slots hot plug
Poweredge T300 server,
in the worst scenario if the disk do not arrive and the actual disk crashes, the server could be work with 3 of four disks, raid5?
tsm
Poweredge T300 server,
in the worst scenario if the disk do not arrive and the actual disk crashes, the server could be work with 3 of four disks, raid5?
tsm
Yes, predictive failure means failure is imminent but it has not yet failed, so even if it fails, the RAID 5 should stay up and running.
I'm assuming then that the delay is not in getting a warranty replacement drive from Dell, but that you ordered through another vendor (or through Dell out of warranty)? Surely there are drives in stock through other vendors without having to wait 10 days. What is the drive type/size/part number? Who did you order it through?
I'm assuming then that the delay is not in getting a warranty replacement drive from Dell, but that you ordered through another vendor (or through Dell out of warranty)? Surely there are drives in stock through other vendors without having to wait 10 days. What is the drive type/size/part number? Who did you order it through?
ASKER
yes, thats because...
I know them have it in stock, but the server warranty expires, they says me them going to do all the posible for hurry the delivery,
Im going to pray.
I know them have it in stock, but the server warranty expires, they says me them going to do all the posible for hurry the delivery,
Im going to pray.
If this server is important to you, then you should 1) keep replacement parts in stock in the event of a hardware failure out of warranty, 2) find a vendor that can get you parts faster, and/or 3) renew the warranty so you don't have to battle low/out-of-stock parts.
ASKER
Yes, Im going to renew the waranty, but cos the server is in a faliure, i can't before i fix the disk issue
hope the disk last almost friday next week when is the arrive commitment as they says
hope the disk last almost friday next week when is the arrive commitment as they says
ASKER
PowerEdgeTech , when the disk arrives, is as simple that pull out the bad disk and put in the new one and the rebuild had to take place?
or you sugesst another method?
tsm
or you sugesst another method?
tsm
SOLUTION
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ASKER
ok,
i perform the off line task, then remove the failed and put the new one , once i put the new one the rebild task begins or i need to put it on line with the administrator?
tsm
i perform the off line task, then remove the failed and put the new one , once i put the new one the rebild task begins or i need to put it on line with the administrator?
tsm
ASKER
there is not a bring on line task, i suppose its going to rebuild automaticly once i put the new one
is that correct?
tsm
is that correct?
tsm
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ASKER
ok,
tsm
regards
tsm
regards
ASKER
PowerEdgeTech
Expert, at last i have the new disk, when i put offline the one that i need to change, give me an warrning says it may be a data losst, im affraid!! what i do, please? procede whit the replacement or what?
tsm
Expert, at last i have the new disk, when i put offline the one that i need to change, give me an warrning says it may be a data losst, im affraid!! what i do, please? procede whit the replacement or what?
tsm
ASKER CERTIFIED SOLUTION
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ASKER
Ok you guys
tsm realy apreciate
regards
tsm realy apreciate
regards