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Printer driver possible issue
I have a HP Elitebook laptop that is doing something odd, when printed to PDF, it prints all BLACK. When printing to excel of a certain printer HP Laserjet 1300 prints gibberish. The following was tried:
Printers removed and added back. What can be the issue? I really don't want to re-image the machine.
Printers removed and added back. What can be the issue? I really don't want to re-image the machine.
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@Perarduaadastra
No new AV software installations. Just MS Essentials. Will look into excluding it from scan.
No new AV software installations. Just MS Essentials. Will look into excluding it from scan.
did you test the printer itself? by printing a configuration or test page? or on another system?
it can be bad, or maybe a bad cable
it can be bad, or maybe a bad cable
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@Nobus yes printer prints all other formats ok, plus if redirected to another network printer, PDFs still blacked out.
@HDhondt The PDF is displayed OK on the screen with colors and all. Will try to print as image. The Adobe used is 8.1.3 Adobe Professional with latest updates.
@HDhondt The PDF is displayed OK on the screen with colors and all. Will try to print as image. The Adobe used is 8.1.3 Adobe Professional with latest updates.
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Thank you all.
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201305161645.pdf
201305161644.pdf