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Number of files doesn't match

Original File:  \\server\SOP Portfolio is 87 gb with 1256 files

Copied File:  \\server\Network SOP Portfolio is 86.5 gb with 1252 files.

This is copied biweekly by our Quality Assurance Department.  It is the same 4 files that come up missing on the last 2 copies and they want to know what is causing it.  Because they are QA and because QA is 100% rule/explanation driven, I need to give them a better answer than "copy the 4 files individually".  They use the numbers as proof of documentation for version control.  Can anyone give me a plausible answer?
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athpam
Asked:
athpam
2 Solutions
 
MikProgCommented:
You must describe copy software. The only way is to log copy process. Different copy software are require different action to log copy process. If you have no logs of previous backups then forget about explanation.
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athpamAuthor Commented:
It is just a straight copy using Windows Explorer.  Right click the SOP Portfolio folder and copy it to the Network Portfolio.  These are both folders on the same file server.  To verify the make a copy of the properties of the SOP Portfolio and then a copy of the Network Porftolio and compare the 2.  It come up .5 mg smaller and missing 4 files.
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mousewareCommented:
use xcopy, robocopy, or something similar and log results to file. it should tell you why the 4 files were skipped. maybe permissions, in use, hidden/system files, etc...
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Gary CaseRetiredCommented:
Check the View properties in both folders.    Be sure the "Show hidden files & folders ..."  and "Hide protected system files ..." settings are the same in both.    You may either be copying files that aren't being displayed because of one of these settings;  or not copying files for the same reason.
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