We are having a huge problem with all of our users that rdp into our terminal server running windows server 2008. We run 3 virtual servers running windows server 2008 on our hp server that runs xenserver 5.6. each vm is a static ip but all workstations are dhcp. All workstations are actually on a workgroup but we run active directory on 1 vm. Application server on 2nd vm. 3rd vm is the terminal server.
We run one application that is our emr in that rdp session. We have 2 cisco small business smart switch one 48port and one 50 port with poe. I have reset both configs. We have Avg business 2013 installed and have it on every vm, saying up to date and no infections. We are having random freezing or slowness but all rdp sessions stay connected.
How do I prove it is the emr application in the rdp session just freezing and not anything to do with the server? How can I tell if my cisco switch is failing? How can I narrow down my problem? i will provide any info to help me get a solution