Solved

Run time error on IE on XP

Posted on 2013-05-16
9
398 Views
Last Modified: 2013-05-16
I have a computer running XP and IE 8 is throwing Run Time Errors,   I removed 8, went back to 6 and run time errors still showed up.  I re-installed IE8 but still the same.  Any idea how to stop this?
0
Comment
Question by:syssolut
  • 5
  • 4
9 Comments
 
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39173642
It is probably an addin. I would re-install IE 8 because it is from the last decade and then:

1. Open IE8
2. Click the Tools button, and then click Manage Add-ons.
3. See if there are any toolbars or anything other than Microsoft, Java and Adobe related plugins.
4. Disable the addins that look suspicious or disable all of them and enable them one by one until you can figure out the one causing the issue.

If that doesn't work, can you post the error message?
0
 

Author Comment

by:syssolut
ID: 39173657
It says

"Microsoft Visual C++ Runtime Library
Program C:\Program Files\Internet Explorer\iexplore.exe

The application has requested the runtime to terminate it in an unusual way.  Please contact the application's support team for more information."
0
 
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39173669
Yea typically things that crash with C++ errors are tied to addins.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:syssolut
ID: 39173676
I have to disable in Safe Mode because in regular mode, the runtime error shows as soon as IE opens.
0
 
LVL 15

Expert Comment

by:Skyler Kincaid
ID: 39173679
When you run IE in safe mode it works fine? It is definitely an addin. Safemode disables all the addins adn that is why it works. Can you post a list of the addins so we can help you disable them?
0
 

Author Comment

by:syssolut
ID: 39173714
McAFee SiteAdvisor Toolbar
McAfeeSiteAdvisor BHO
scriptproxy

Yahoo! Toolbar
Yahoo! Toolbar Helper
SingleInstance Class

Adobe PDF Link Helper

Java(tm) Plug0in 2 SSV Helper
JQSIEStartDetectorImpl Class

Send to One Note
Research
Windows Messenger
Discuss

Research
0
 
LVL 15

Accepted Solution

by:
Skyler Kincaid earned 500 total points
ID: 39173729
Disable everything but the last five. Open IE and see if it still gives the error, it probably won't. Then enable the addins one by one until it starts happening again.

I would enable one, shutdown IE, reopen IE and then enable the next one.

If it was me I would uninstall the Yahoo! toolbar from add/remove programs,
0
 

Author Comment

by:syssolut
ID: 39173744
The Yahoo Toolbar and Yahoo Toolbar help seemed to be causing it.   I looked in the Add/Remove programs and could not find them to remove them, but I did disable them in Add-ons and the Runtime error no longer shows.
0
 

Author Closing Comment

by:syssolut
ID: 39173746
Great advice!!!   Thanks
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question