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CRM 2011 Constantly Requests Authentication For External Users

Posted on 2013-05-17
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Last Modified: 2013-05-23
We are running CRM 2011 with IFD and ADFS on our internal network.  Remote users (not VPN connected) are continually prompted to enter their credentials frequently throughout the course of the day.  This is extremely frustrating for them to have to stop what they are doing to re-enter their credentials.This also happens to in house clients as well on our LAN.  It appears to be happening in both the Outlook client and web client.

In IIS, Kernel-Mode authentication is enabled.
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Question by:AegisIT1
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2 Comments
 
LVL 19

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by:Rikin Shah
ID: 39174598
Hi,

Try reseting the IIS.
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Feridun Kadir earned 500 total points
ID: 39174847
Please review my article on this topic at http://fkbase.info/node/163/.
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