Nortel BCM 400 General Mailbox for Multiple Hunt Groups
Posted on 2013-05-17
I have a BCM 400 and have configured multiple hunt groups that I would like to overflow into one general mailbox. Is it possible to set this up?
I was able to get each hunt group to overflow into their own mailbox, but all hunt groups are for handling calls from one customer so we would like one general mailbox dedicated to the customer that all hunt groups point to.