Solved

Outlook 2010 not showing Booked Resources Dialog

Posted on 2013-05-17
2
1,234 Views
Last Modified: 2013-05-17
Hi,
I have an interesting problem. I am using a hosted Exchange 2010 server and have to direct access to its control as this is a shared resource from the hosting provider. I do have access to a web interface for managing my account and all of the mailboxes, distribution lists, etc.

I have now created a few Room Mailboxes (w/mailbox enabled).

When I create a meeting using Outlook 2010 and press the Rooms button and select the room for the meeting I get the Booked Resources Dialog of "The resources for this meeting were successfully booked."

However on the majority of my users' systems, they do not get this dialog. They do, however, get an accepted email from the room in their mailbox. (I do have the automatically decline meetings that conflict and also automatically accept meeting requests..) in the Resource Scheduling settings for the room. (screenshot attached)

I thought that maybe my users had checked the box in the dialog "Do not show this message again" so I checked the PONT_STRING in their registries but there are no values related to Outlook in there.

No idea why some get the dialog while others do not. Can anyone suggest what else I could look at?
Thanks!
dialog.png
0
Comment
Question by:jellydog
  • 2
2 Comments
 

Author Comment

by:jellydog
ID: 39175185
BTW - all my users are Outlook 2010. And another caveat... I tried a system where I have Office 2007 and connected this to my 2010 Exchange and the dialog appears fine for me on that system.
0
 

Accepted Solution

by:
jellydog earned 0 total points
ID: 39175259
Well, I think I just found my answer... Add this DWORD to the registry.


[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar]
"EnableDirectBooking"=dword:00000001

Hope this helps someone. thanks.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now