Solved

Outlook 2010 not showing Booked Resources Dialog

Posted on 2013-05-17
2
1,241 Views
Last Modified: 2013-05-17
Hi,
I have an interesting problem. I am using a hosted Exchange 2010 server and have to direct access to its control as this is a shared resource from the hosting provider. I do have access to a web interface for managing my account and all of the mailboxes, distribution lists, etc.

I have now created a few Room Mailboxes (w/mailbox enabled).

When I create a meeting using Outlook 2010 and press the Rooms button and select the room for the meeting I get the Booked Resources Dialog of "The resources for this meeting were successfully booked."

However on the majority of my users' systems, they do not get this dialog. They do, however, get an accepted email from the room in their mailbox. (I do have the automatically decline meetings that conflict and also automatically accept meeting requests..) in the Resource Scheduling settings for the room. (screenshot attached)

I thought that maybe my users had checked the box in the dialog "Do not show this message again" so I checked the PONT_STRING in their registries but there are no values related to Outlook in there.

No idea why some get the dialog while others do not. Can anyone suggest what else I could look at?
Thanks!
dialog.png
0
Comment
Question by:jellydog
  • 2
2 Comments
 

Author Comment

by:jellydog
ID: 39175185
BTW - all my users are Outlook 2010. And another caveat... I tried a system where I have Office 2007 and connected this to my 2010 Exchange and the dialog appears fine for me on that system.
0
 

Accepted Solution

by:
jellydog earned 0 total points
ID: 39175259
Well, I think I just found my answer... Add this DWORD to the registry.


[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar]
"EnableDirectBooking"=dword:00000001

Hope this helps someone. thanks.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question