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Unable to remove an user from a shared mailbox permissions and users cannot send on behalf or send as from this mailbox

Posted on 2013-05-17
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Last Modified: 2013-05-27
Hi Experts,

I am running into an issue. I suspect a user mailbox that is shared by other users got corrupted.

All the internal users are unable to send on behalf this problematic mailbox and send as. I did check permissions and the users has rights to send as and to send on behalf. In addition to this, i was looking at the full access permissions on this shared mailbox, and for some reason i cannot remove a single users that has full access to the shared mailbox

So, I need to know how to repair a corrupted mailbox using PFDVAdmin or another MS tool,  

Should I migrate the mailbox to another DB?

How to deal with corrupted mailboxes on Exchange 2010 SP3?

Please advise
MailboxIssue.png
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Question by:Jerry Seinfield
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Expert Comment

by:Simon Butler (Sembee)
ID: 39175493
This doesn't sound like a corrupt mailbox at all - more like an AD account issue.
I would start by checking the account has permission inheritance enabled. If not, then enable it.

Simon.
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Author Comment

by:Jerry Seinfield
ID: 39176158
Hi Simon

I did check permissions on AD account [security,advanced] and the account has permissions inheritance enabled,

Any other ideas?
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 39176204
Have you tried removing the permissions from the account through ADUC?

Simon.
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