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HP Proliant G5 3 Drives RAID 5 - Single Drive Failure

Posted on 2013-05-17
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Last Modified: 2016-12-08
I have a HP Proliant G5 that has 3 146 Gig SAS drives.  We cam in this morning and found that it would not boot.  I booted into Smart Start and it says

Warning Status Message
Code 341 146 GB 1-Port SAS Drive at Port 1l:Box1:Bay2 is predicted to fail soon.

The array shows a status of 271 Failed Logical Drive.

If you boot the system and go into the Array Controller Config during boot up, it shows all three drives as OK.

I thought if you had RAID 5 and a single drive goes out, the system will continue to run.  I thought all I would have to do is replace the drive and rebuild the new drive.   Can someone tell me how to get the system to boot on the 2 GOOD drives and limp along until I can get a drive replacement?

Any help is greatly appreciated.
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Question by:kwh3856
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Expert Comment

by:andyalder
ID: 39175579
You don't say which model so it's not possible to tell what controller you have, however there is a bug with at least one version of e200 firmware where it will not boot if there is a predictive drive failure, to update the firmware in that situation you have to remove the disks (after numbering them so you put them back in the right slots) and then boot the firmware update CD.
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Author Comment

by:kwh3856
ID: 39175610
It's an HP Smart Array E200i
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Author Comment

by:kwh3856
ID: 39175613
Is this the controller you were talking about?
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Author Comment

by:kwh3856
ID: 39175618
Does the bug cause the Array to show as a status FAIL?
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Accepted Solution

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andyalder earned 2000 total points
ID: 39175718
Not sure what it shows as the status, but if you run the array diagnostics utility on the SmartStart CD you can get an adureport.txt which you can upload as an attachment which will tell us more.
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Author Comment

by:kwh3856
ID: 39175745
Do you know if the smart start will save the report to a usb drive because there is no floppy on the server.
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