Solved

HP Proliant G5 3 Drives RAID 5 - Single Drive Failure

Posted on 2013-05-17
6
3,001 Views
Last Modified: 2016-12-08
I have a HP Proliant G5 that has 3 146 Gig SAS drives.  We cam in this morning and found that it would not boot.  I booted into Smart Start and it says

Warning Status Message
Code 341 146 GB 1-Port SAS Drive at Port 1l:Box1:Bay2 is predicted to fail soon.

The array shows a status of 271 Failed Logical Drive.

If you boot the system and go into the Array Controller Config during boot up, it shows all three drives as OK.

I thought if you had RAID 5 and a single drive goes out, the system will continue to run.  I thought all I would have to do is replace the drive and rebuild the new drive.   Can someone tell me how to get the system to boot on the 2 GOOD drives and limp along until I can get a drive replacement?

Any help is greatly appreciated.
0
Comment
Question by:kwh3856
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 55

Expert Comment

by:andyalder
ID: 39175579
You don't say which model so it's not possible to tell what controller you have, however there is a bug with at least one version of e200 firmware where it will not boot if there is a predictive drive failure, to update the firmware in that situation you have to remove the disks (after numbering them so you put them back in the right slots) and then boot the firmware update CD.
0
 

Author Comment

by:kwh3856
ID: 39175610
It's an HP Smart Array E200i
0
 

Author Comment

by:kwh3856
ID: 39175613
Is this the controller you were talking about?
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 

Author Comment

by:kwh3856
ID: 39175618
Does the bug cause the Array to show as a status FAIL?
0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
ID: 39175718
Not sure what it shows as the status, but if you run the array diagnostics utility on the SmartStart CD you can get an adureport.txt which you can upload as an attachment which will tell us more.
0
 

Author Comment

by:kwh3856
ID: 39175745
Do you know if the smart start will save the report to a usb drive because there is no floppy on the server.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Hyper-convergence systems have taken the IT world by storm and have quickly started to change our point of view of how the data center should and could be architected. In this article, I’ll explain the benefits of employing a hyper-converged system …
We look at whether swapping a controller board on a failed hard drive is likely to solve the problem.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question