We are a law firm and like many firms each case we deal with has a client/matter number associated with it. Our format is client.matter-submatter. 9900.0001-000
After upgrading to Exchange 2010 when we search for 9900.0001-000 the results include all messages with 9900 or 0001 or 000. This makes searching completly useless for us. We use Outlook 2007 but have seen the same behavior in Outlook 2010 and Outlook Web Access.
Adding quotes or using advanced find does not help. In Exchange 2003 we could search for 9900.0001-000 3 years ago we migrated to 2007 we could search by adding a space instead of the seperator. ie. 9900 0001 000
In SQL you can set stop words. Does anyone know if there is any way to set what characters exchange/outlook decides to ignore when searching?
One of the most frustrating experiences a help desk technician will ever encounter is when a customer comes to them with a solution of their own invention and expects the tech to implement it. This often happens when people with a little bit of tech…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…