?
Solved

Exchange 2013

Posted on 2013-05-17
8
Medium Priority
?
335 Views
Last Modified: 2013-05-28
I have an Exchange 2013 server and a Windows 2012 Standard server running in our network. We are just setting up the Exchange server and email and have run into a problem.  When I send an email to one of our local users external email account it shows up in his Exchange mail account but does not show up on his webmail or any other computer not connected to the domain. Example:
I send mail to bob@externalemail.com and he gets it in his OWA and Outlook but it does not get to his email on any other devices.
0
Comment
Question by:stconline
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39176320
External email account? You have accounts outside of Exchange?
How are you sending email to that external account? By default Exchange doesn't send to any external source if there is an internal email address that matches the address you are sending to. If you can see it in OWA then Exchange has done what it should do.

Simon.
0
 

Author Comment

by:stconline
ID: 39176384
My external email address is bob@myweb.com.  I want to send an email to this address via my Outlook through exchange.  When i do, it does not go to my external address it goes to my internal address. If i make my internal email something different than the external address i get an error when trying to send email out. I thin k i am missing something here.
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39177094
Does that address exist in Exchange somewhere? Have you put it on to an account?

Simon.
0
 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

 

Author Comment

by:stconline
ID: 39177276
If I put the address into an exchange account as the default SMPT address then if I send mail to anyname@myweb.com I get :
Delivery has failed to these recipients or groups:

anyname@myweb.com (anyname@myweb.com)
 The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk.

But I can send to anyname@anyotherwebsite.com and it works fine.

Here is what I am trying to accomplish:

User Exchange user - Mike
internal email address - mike@internal.local
external email - mike@myweb.com
I setup exchange mail flow send connectors scoping FQDN as myweb.com
Recipient email address - SMTP mike@internal.local DEFAULT reply address
and SMTP mike@myweb.com

When I send email to mike@myweb.com I only get it in my exchange mail it does NOT go to my external email, ( I go to my webmail and it is not there)
If I send an email to my gmail account it works fine.
If I remove the SMTP mike@myweb.com then and email I send I get an error:

Verification failed for <Mike@internal.local The mail server could not deliver mail to mike@internal.local. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Sender verify failed
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39178384
You don't put email addresses for external accounts in to Exchange mailbox.

If you want to forward the email to an external account then you need to configure a contact, then configure forwarding.

It appears that Exchange is working as expected, you have just configured it incorrectly.

Simon.
0
 

Author Comment

by:stconline
ID: 39187600
So that means if I want to receive my external email from my website to my office I cannot do that using Exchange?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 600 total points
ID: 39190707
I don't understand what you are asking.
If you have a web site called www.example.com
Then you would have your MX records point to your Exchange server.
In Exchange you would have the domain example.com added to the Accepted domains list.

Decide what you want to use to manage email - Exchange or whatever webmail service is provided by your web host - you cannot use both.

Simon.
0

Featured Post

Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question