Citrix / Terminal Services - "The requested session access is denied"

Posted on 2013-05-17
Medium Priority
Last Modified: 2013-06-11
A published application that is available to me is acting weird. I can't open it if it's the only application I try to open (via my Citrix Online Plugin, or Web interface login). It will just get a Windows Logon window that says "The requested session access is denied".

If I launch another published application first, particularly the "Citrix Delivery Services Console", let it load, then open the other application, it will open just fine.

If I remote into the server that the application is published within, I can remote desktop in just fine, and launch the application within their just fine.

My permissions in Windows and in Citrix for the server/farm/application appear to be fine, so I've no idea what else could be causing this weird issue....

Question by:garryshape

Accepted Solution

ukznmcl earned 668 total points
ID: 39176809
Have you checked the application settings under http://support.citrix.com/article/CTX122175?

Also make sure that the user account you are using is in the remote desktop users group
LVL 12

Assisted Solution

by:Daniel Borger
Daniel Borger earned 668 total points
ID: 39177190
Verify you have the latest list of Citrix recommended Windows and Citrix hotfixes..



    A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions.

Author Comment

ID: 39177869
I have checked those settings and they are default with no apparent settings that would isolate my user account/profile having this issue.
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

LVL 19

Assisted Solution

basraj earned 664 total points
ID: 39179573
Try the registry setting mentioned in the below article, check the last comment:


Author Comment

ID: 39179969
Thx I will try it

Would a reboot be needed after making that registry change?

Author Closing Comment

ID: 39239527
Thanks one of these fixed it as it's now working fine

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

587 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question