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Citrix / Terminal Services - "The requested session access is denied"

Posted on 2013-05-17
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Last Modified: 2013-06-11
A published application that is available to me is acting weird. I can't open it if it's the only application I try to open (via my Citrix Online Plugin, or Web interface login). It will just get a Windows Logon window that says "The requested session access is denied".

If I launch another published application first, particularly the "Citrix Delivery Services Console", let it load, then open the other application, it will open just fine.

If I remote into the server that the application is published within, I can remote desktop in just fine, and launch the application within their just fine.

My permissions in Windows and in Citrix for the server/farm/application appear to be fine, so I've no idea what else could be causing this weird issue....


CitrixApp
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Question by:garryshape
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by:
ukznmcl earned 167 total points
ID: 39176809
Have you checked the application settings under http://support.citrix.com/article/CTX122175?

Also make sure that the user account you are using is in the remote desktop users group
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Assisted Solution

by:Daniel Borger
Daniel Borger earned 167 total points
ID: 39177190
Verify you have the latest list of Citrix recommended Windows and Citrix hotfixes..

http://support.citrix.com/article/CTX129229



KB979530

    A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions.
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Author Comment

by:garryshape
ID: 39177869
@ukznmcl
I have checked those settings and they are default with no apparent settings that would isolate my user account/profile having this issue.
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LVL 19

Assisted Solution

by:basraj
basraj earned 166 total points
ID: 39179573
Try the registry setting mentioned in the below article, check the last comment:

http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/cfb51e78-6df4-4ea4-843c-1ea63007d6b8/
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Author Comment

by:garryshape
ID: 39179969
Thx I will try it

Would a reboot be needed after making that registry change?
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Author Closing Comment

by:garryshape
ID: 39239527
Thanks one of these fixed it as it's now working fine
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