Solved

Citrix / Terminal Services - "The requested session access is denied"

Posted on 2013-05-17
6
5,234 Views
Last Modified: 2013-06-11
A published application that is available to me is acting weird. I can't open it if it's the only application I try to open (via my Citrix Online Plugin, or Web interface login). It will just get a Windows Logon window that says "The requested session access is denied".

If I launch another published application first, particularly the "Citrix Delivery Services Console", let it load, then open the other application, it will open just fine.

If I remote into the server that the application is published within, I can remote desktop in just fine, and launch the application within their just fine.

My permissions in Windows and in Citrix for the server/farm/application appear to be fine, so I've no idea what else could be causing this weird issue....


CitrixApp
0
Comment
Question by:garryshape
6 Comments
 
LVL 5

Accepted Solution

by:
ukznmcl earned 167 total points
ID: 39176809
Have you checked the application settings under http://support.citrix.com/article/CTX122175?

Also make sure that the user account you are using is in the remote desktop users group
0
 
LVL 12

Assisted Solution

by:Daniel Borger
Daniel Borger earned 167 total points
ID: 39177190
Verify you have the latest list of Citrix recommended Windows and Citrix hotfixes..

http://support.citrix.com/article/CTX129229



KB979530

    A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions.
0
 

Author Comment

by:garryshape
ID: 39177869
@ukznmcl
I have checked those settings and they are default with no apparent settings that would isolate my user account/profile having this issue.
0
ScreenConnect 6.0 Free Trial

Discover new time-saving features in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!

 
LVL 19

Assisted Solution

by:basraj
basraj earned 166 total points
ID: 39179573
Try the registry setting mentioned in the below article, check the last comment:

http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/cfb51e78-6df4-4ea4-843c-1ea63007d6b8/
0
 

Author Comment

by:garryshape
ID: 39179969
Thx I will try it

Would a reboot be needed after making that registry change?
0
 

Author Closing Comment

by:garryshape
ID: 39239527
Thanks one of these fixed it as it's now working fine
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Restrict RDP Remote Access through SonicWall 3 96
Outlook 2007 Indexing Options and Advanced Search options disabled 6 40
RSOP Red "X" 7 31
Robocopy Skipped Directory 12 42
#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
Citrix XenDesktop 7.6 Citrix Policies Graphics
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now