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CUCM8.6 need some analog lines to NOT dial 9 outbound

Posted on 2013-05-18
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Last Modified: 2013-06-11
Hello... I've got cucm8.6 setup and working fine but am now cutting over some POTS lines that users have not been dialing 9 for outbound calls and need to keep it that way. How can I get the analog lines to not have to dial 9 to get an outside line?
Thanks.
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Question by:cavacamite
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Expert Comment

by:bfason
ID: 39178586
just to make sure I understand.

You have a group of users that previously did not dial 9 to get an outside line.
These users are now part a larger phone system in which users do dial 9 to get an outside line.
The calls by the "no 9" group will use local analog lines for all calls.

This is possibe but will break "internal" extension to extension dialing because your routepattern will no longer be able to seperate internal vs external. You will also need to be comfortable with modifying/creating routelist, partitions, route patterns and calling search spaces.

Reply back here if this is all good and we'll do what we can to assist.

.
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Accepted Solution

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cavacamite earned 0 total points
ID: 39182214
Sorry... I should've updated this thread on Saturday but was in a time crunch. The objective is  to make the prefix 9 access code transparent to the end-user which is accomplished by adding "9" in Prefix-dn on the VG224 port config in the last box Port Information (POTS). I had the configuration correct but in the wrong port for the analog line I was testing, panicked and screamed for help.
So... false alarm.
Thank you bfason for responding and to anyone else who checked in.
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LVL 14

Expert Comment

by:bfason
ID: 39182222
Glad you were able to get it working!
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Author Closing Comment

by:cavacamite
ID: 39237150
Engineer error
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