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I cannot access the help manual in an application on my desktop.  However, I can access via my laptop

Posted on 2013-05-18
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Last Modified: 2014-04-19
Hi,

I cannot access the help manual in an application on my desktop.  However, I can access via my laptop.  I have tried firefox, IE and google Chrome.  All the same.

Any ideas?  Thanks.

Regards
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Question by:mk50
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LVL 24

Expert Comment

by:aadih
ID: 39178000
Do you have the chm file for your application on the desktop?

Could you provide a little more details of your problem?
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LVL 79

Expert Comment

by:David Johnson, CD, MVP
ID: 39178007
are they both using the same operating system... details, details please
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Accepted Solution

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mk50 earned 0 total points
ID: 39178514
Hi,

I don't know what chm file is.

I don't know what details that I need to provide.  The only thing I know it doesn't work on desktop, but works on laptop.

On my desktop, it is vista-home edition
On my laptop, it is window 7 also Home premium.

Regards
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Author Closing Comment

by:mk50
ID: 40010124
not an issue at the moment, but would like to keep a record, revisit it later.
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