Solved

Windows Update Failed

Posted on 2013-05-19
3
417 Views
Last Modified: 2013-06-08
Error: 8007003

Two Updates (Windows 7 Pro X64) will not install. Have "Retried" several times.

GadgetDude
0
Comment
Question by:GadgetDude
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 39179428
Is something else updating (Adobe, Java, Anti Virus)?  These sometimes make Windows Updates wait. Leave the machine run for 30 minutes, restart and try again.

Also look at the Windows 7 Update Readiness tool. Try that if the first attempt fails.

http://www.microsoft.com/download/en/details.aspx?id=20858  for X64

.. Thinkpads_User
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 300 total points
ID: 39179455
GadgetDude --Which two updates?
Did you try installing them separately when they failed as part of the group?
Here are more ideas

Did you check in Services that Windows Update service and Remote Call Procedure service are on?

Reset Windows Update
http://support.microsoft.com/kb/971058/en-us

http://support.microsoft.com/gp/windows-update-issues/en-us

http://support.microsoft.com/kb/906602

Fixit
http://support.microsoft.com/mats/windows_update/en-us

Reinstall Windows Update Agent (different links for different Win 7 systems (32bit and 64bit))

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x86.exe

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.1.6001.65/WindowsUpdateAgent30-x64.exe 

Run SFC /SCANNOW from a Command Prompt

Run a System Restore to a date before the problem started.

Run a Repair Install.  A Repair Install should not affect personal data or installed programs. but it never hurts to backup first.
http://www.sevenforums.com/tutorials/3413-repair-install.html 

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/when-i-run-windows-update-it-starts-searching-for/77aa31a3-4184-47f3-b657-d3475c47c3d0?msgId=6c2a457d-48d8-4677-8249-f74ed6c59f27
0
 
LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39179456
do the following steps:
1. go to start - control panel - administrative tools - services ... find the windows update service and stop it
2. go to Computer, C Drive, Windows, Software Distribution, Data Store ... delete all files in that folder (data store)
3. repeat step 1, but this time start the service.
4. check for updates

the above steps will delete the downloads in the windows update folder, in case one or more updates are corrupted.
0

Featured Post

Increase your protection from Zero Day threats!

Running two Antivirus' is never a good idea.
Taking advantage of Multiple Security layers on the other hand can often save your hide.
See which top notch security software brands have been proven to happily coexist together.
Reduce your chances of becoming a statistic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook 2010 fail to get past load profile 10 49
Paging Files issue 11 35
Desktop loading is delayed 38 82
HP Laserjet Pro MFP M126nw 3 58
Article by: Lee
Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
First some basics on Windows 7 Backup.  It has 2 components one is a file based backup which is stored in .zip files each zip is split at around 200 Megabytes and there is the Image Backup which is as the name implies a total image of the partition …
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question