Link to home
Start Free TrialLog in
Avatar of orthoschedule
orthoschedule

asked on

This computer is not connected to a network. Click to connect

I have Windows 7 pro.  For some unknown reason, I cannot browse my network. It just started one day.  Nothing was done to the pc, no new device or software.  When I open Network, I see my pc listed, but there is a message at the top of the windows stating "This computer is not connected to a network.  Click to connect".  I can get to the internet fine.  I can navigate to other pcs in my Workgroup via UNC.  Other pcs on my workgroup can see this pc fine.  If I click on the message and select "Connect to a network", it opens a small window that says "Not connected.  No connections are available."  Two options:  Troubleshoot or open Network and Sharing center. (see attached jpg for screenshot).  I've tried removing and reinstalling the NIC with updated drivers.  Any ideas?

 User generated image
Avatar of John
John
Flag of Canada image

For some unknown reason   Seven times out of ten (at least) this is a virus. So scan for viruses and malware.

Look in Control Panel, Network and Sharing and make sure your NIC is connected to Work/Home and NOT Public.

Then do System File Checker. Run SFC /SCANNOW and allow to complete. Run again if errors remained uncorrected. Restart the computer and test.

... Thinkpads_User
Do you have Link-Layer Topology enabled on the NIC properties?

You can also check the status of the Computer Browser & Link-Layer services.

If you use Windows firewall, you can reset this to default settings (this will impact any allowed programmes) by running from the cmd prompt - netsh advfirewall reset
Avatar of orthoschedule
orthoschedule

ASKER

SFC did not find any integrity violations.  Ran AV scan and Malwarebytes.  Clean results.
I can't check to see what type of network Windows thinks I'm in because under "View your active networks", it says "You are currently not connected to any networks".  (see attached image)
User generated image
NIC has default settings except for IPv6 being disabled.  Link-Layer is enabled.
Computer Browser services is running.  
Link-Layer services was set to Manual.  I started it, but it didn't change anything.
I turned off the firewall with no change.  Also reset to default, no change.
ASKER CERTIFIED SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Well, if it's a virus/malware, it's a sneaky bastard.  I was of course hoping to avoid a reinstall.
Lots of viruses and malware are sneaky things that embed in your system (especially root kit viruses), so as inconvenient as it is, that is why I suggested reinstall for stability.

... Thinkpads_User