Solved

SBS2011 Boots into recovery mode only

Posted on 2013-05-20
7
1,658 Views
Last Modified: 2013-12-02
Colleague manually started Backup Exec 12.5 remote agent on SBS2011 and once the service started, Windows was prompted to shutdown.  We can only start server in system recovery mode. I have renamed the e:\program files\symantec\backup exec\raws\beremote.exe to .old
Reboot same (recovery mode).
Renamed whole Symantec folder
e:\program files\symantec
to
e:\program files\symantecOLD
Reboot same (recovery mode).
Any help would be appreciated.
Note: The server is a virtual SBS2011 but we do not have a recent snapshot.
0
Comment
Question by:phillipnor
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39180500
boot in safe mode,  go to command prompt, type in msconfig.exe
and uncheck safe mode boot options.
0
 

Author Comment

by:phillipnor
ID: 39180770
TakeCoffe, unable to boot into safe mode.  It will only allow system recovery screen.  Any ideas?
0
 

Author Comment

by:phillipnor
ID: 39180779
TakeCoffe, sorry. Can get into safe mode menu option but hangs.
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39180800
Do you have system state backup for this server? Old system backup is also fine.
0
 

Author Comment

by:phillipnor
ID: 39180838
Takecoffe, no.
0
 

Accepted Solution

by:
phillipnor earned 0 total points
ID: 39184234
System was looping startup repair.

No O.S shown in bcd:

repaired mbr & boot, rebuilt bcd list.

Repaired corruption in win dir (inc bad sectors on disk).

Now system crashes on boot, offers safemode etc (hangs if select safemode), reports corrupted driver tcpip.sys is preventing startup.

Extracted tcpip.sys from install.wim on the SBS 2011 DVD, mounted non-booting SBS server's O.S drive and replaced the offending file.

Remounted drive and booted. Dskchk fired up and repaired index etc. Now I get a BSOD on the splash screen as it's loading Windows. I get this with the file missing or replaced. Restoring the original (just appended .old) then I'm back to it reporting tcpip as the problem file...

Is there an issue with how I've swapped this driver out? (I'm use to using CAB files from the i386 folder, but they use to lead to multiple repairs and normally I'd just rebuild the machine)...
0
 

Author Closing Comment

by:phillipnor
ID: 39200668
Rebuilt virtual server from scratch.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Remote Desktop Protocol or RDP has become an essential tool in many offices. This article will show you how to set up an external IP to point directly to an RDP session. There are many reasons why this is beneficial but perhaps the top reason is con…
Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question