Posted on 2013-05-20
We added out first machine to the domain running Office 2013. The machine is an HP Z4xx class machine, Windows 7 Pro 64 bit, 16 gigs of RAM.
The network printer selected is an HP LaserJet M5035 MFP. There has been no issue using this as a network printer for other Win 7 64 bit clients to date until we got the Office 2013. I have no local printers available to run further tests against the problem.
The problem is that once a print job iscalled on from one of the Office 2013 programs, you may print once successfully and after that, the program you are printing from falls into an unresponsive state. After that happens, the printer remains in a spool state until the unresponsive program halts, the job in the queue removed, and the machine is logged off and logged back on.
There seems to be many complaints about this issue and many a registry edit, a few I've tried without resolution. Some suggest this is an issue using the suite without a Sky Drive account. (Hope not). I am wondering if anyone else has come across this problem. All things being equal with the other Win 7 pro machines, I'm convinced the root cause is Office 2013.