Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Installing printers on windows 7, 64 bit computer

Posted on 2013-05-20
11
Medium Priority
?
515 Views
Last Modified: 2013-05-22
I am having difficulty installing my old printers on my new 64 bit system.
I have the latest printer drivers.

What do I need to do:
reboot in safemode?
turn-off all firewalls?
what services need to be running?

thank you
0
Comment
Question by:stevedantonio
  • 4
  • 3
  • 2
  • +2
11 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39181247
What error you are getting ? what is printer model number?
0
 
LVL 14

Expert Comment

by:btdownloads7
ID: 39181290
If you have the correct drivers, then there is nothing special that you have to do. Just install the software, and then plug the printer in when it tells you.

However, if you're installing the drivers from the original CDs, then chances are that they are the wrong drivers. Older printers wouldn't have had Win 7 x64 drivers, and you should see if they are available from the manufacturer's website. Uninstall whatever you installed, and install those latest ones instead.
0
 
LVL 14

Expert Comment

by:JohnnyCanuck
ID: 39181309
Many older printer drivers are available through windows update even though they are not shown in the list of printer drivers.  Just do a normal printer install through devices and printers and select "search windows update" when prompted
0
Reclaim your office - Try the MB 660 headset now!

High level of background noise often makes it difficult for employees to concentrate fully on their jobs – or to communicate clearly on calls. The MB 660 headset helps you create a disruption free workspace.  

 
LVL 9

Expert Comment

by:cooledit
ID: 39181335
0
 

Author Comment

by:stevedantonio
ID: 39181464
the error I am getting is this one:

the environment specified is invalid.
0
 
LVL 14

Expert Comment

by:btdownloads7
ID: 39181474
That means that you're using the wrong drivers. As I mentioned earlier, you'll need to download the correct drivers for Win 7 x64 (if they exist) from the manufacturer's website.

What are the makes and models of the printers?
0
 

Author Comment

by:stevedantonio
ID: 39181483
muratec mfx 2830
0
 
LVL 9

Accepted Solution

by:
cooledit earned 1000 total points
ID: 39181497
0
 
LVL 9

Expert Comment

by:cooledit
ID: 39181506
0
 
LVL 14

Assisted Solution

by:btdownloads7
btdownloads7 earned 1000 total points
ID: 39181509
Here's the manufacturer's driver download page: http://www.muratec.com/new/support/drivers.asp

But the 2830 doesn't specify if it's Win 7 x64 compatible. You'll need to download it and see.
0
 
LVL 9

Expert Comment

by:cooledit
ID: 39181522
0

Featured Post

Meet the Family that is Made for Collaboration

The TeamConnect Family product group as part of the Sennheiser for Business Portfolio comprising high-quality, technically well-conceived meeting solutions for business communication – designed for any meeting room and any meeting situation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question