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Installing printers on windows 7, 64 bit computer

Posted on 2013-05-20
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Last Modified: 2013-05-22
I am having difficulty installing my old printers on my new 64 bit system.
I have the latest printer drivers.

What do I need to do:
reboot in safemode?
turn-off all firewalls?
what services need to be running?

thank you
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Question by:stevedantonio
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11 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39181247
What error you are getting ? what is printer model number?
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LVL 14

Expert Comment

by:btdownloads7
ID: 39181290
If you have the correct drivers, then there is nothing special that you have to do. Just install the software, and then plug the printer in when it tells you.

However, if you're installing the drivers from the original CDs, then chances are that they are the wrong drivers. Older printers wouldn't have had Win 7 x64 drivers, and you should see if they are available from the manufacturer's website. Uninstall whatever you installed, and install those latest ones instead.
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LVL 14

Expert Comment

by:JohnnyCanuck
ID: 39181309
Many older printer drivers are available through windows update even though they are not shown in the list of printer drivers.  Just do a normal printer install through devices and printers and select "search windows update" when prompted
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LVL 9

Expert Comment

by:cooledit
ID: 39181335
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Author Comment

by:stevedantonio
ID: 39181464
the error I am getting is this one:

the environment specified is invalid.
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LVL 14

Expert Comment

by:btdownloads7
ID: 39181474
That means that you're using the wrong drivers. As I mentioned earlier, you'll need to download the correct drivers for Win 7 x64 (if they exist) from the manufacturer's website.

What are the makes and models of the printers?
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Author Comment

by:stevedantonio
ID: 39181483
muratec mfx 2830
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Accepted Solution

by:
cooledit earned 1000 total points
ID: 39181497
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Expert Comment

by:cooledit
ID: 39181506
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LVL 14

Assisted Solution

by:btdownloads7
btdownloads7 earned 1000 total points
ID: 39181509
Here's the manufacturer's driver download page: http://www.muratec.com/new/support/drivers.asp

But the 2830 doesn't specify if it's Win 7 x64 compatible. You'll need to download it and see.
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LVL 9

Expert Comment

by:cooledit
ID: 39181522
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