Unable to send emails to a shared mailbox from an external source in Exchange 2007
Posted on 2013-05-20
I have a strange problem that I'm pulling my hair out over (and I don't have that much to spare :-) ). We have an Exchange 2007 environment. I have created a security group to access a shared mailbox and then created the shared mailbox using the following Powershell commands:
new-mailbox -name:'MyCompany Trade Confirmations' -OrganizationalUnit:'MyCompany.local/ExchangeResources' -database 'excms\sg2\mbsx2 -userprinciplename:'MyCompanytradeconfirmations@azasrs.gov' -shared
add-mailboxpermission 'MyCompany trade confirmations' -user:'mycompany trade confirmation permission group' -accessrights:fullaccess
ad-adpermission 'mycompany trade confirmations' -user:'mycompany trade confirmations permissions group' -extendedrights:send-as -accessrights:readproperty, writeproperty -properties:'personal information'
We have Exchange cache mode enabled, so the newly created shared mailbox is not showing up in Outlook yet. However I can access it using OWA.
When I send an email from my Outlook to the new shared mailbox, the message is delivered as expected.
When I send a message from an external mailbox to the new shared mailbox, I get the following:
email@example.com on 5/20/2013 9:19 AM
The destination server for this recipient could not be found in Domain Name Service (DNS). Please verify the email address and retry. If that fails, contact your administrator.
<testcorp.com #5.4.1 smtp;550 5.4.1 firstname.lastname@example.org: Recipient address rejected: Access Denied>
Any help on resolving this would be greatly appreciated.