[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Unable to send emails to a shared mailbox from an external source in Exchange 2007

Posted on 2013-05-20
2
Medium Priority
?
1,089 Views
Last Modified: 2013-05-20
Hello Experts,

I have a strange problem that I'm pulling my hair out over (and I don't have that much to spare :-) ).  We have an Exchange 2007 environment.  I have created a security group to access a shared mailbox and then created the shared mailbox using the following Powershell commands:


new-mailbox -name:'MyCompany Trade Confirmations' -OrganizationalUnit:'MyCompany.local/ExchangeResources' -database 'excms\sg2\mbsx2 -userprinciplename:'MyCompanytradeconfirmations@azasrs.gov' -shared

add-mailboxpermission 'MyCompany trade confirmations' -user:'mycompany trade confirmation permission group' -accessrights:fullaccess

ad-adpermission 'mycompany trade confirmations' -user:'mycompany trade confirmations permissions group' -extendedrights:send-as -accessrights:readproperty, writeproperty -properties:'personal information'

We have Exchange cache mode enabled, so the newly created shared mailbox is not showing up in Outlook yet.  However I can access it using OWA.

When I send an email from my Outlook to the new shared mailbox, the message is delivered as expected.

When I send a message from an external mailbox to the new shared mailbox, I get the following:

  mycompanytradeconfirmations@azasrs.gov on 5/20/2013 9:19 AM
  The destination server for this recipient could not be found in Domain Name Service (DNS). Please verify the email address and retry. If that fails, contact your administrator.
  <testcorp.com #5.4.1 smtp;550 5.4.1 mycompanytradeconfirmations@azasrs.gov: Recipient address rejected: Access Denied>

Any help on resolving this would be greatly appreciated.

Nick
0
Comment
Question by:ndalmolin_13
2 Comments
 
LVL 4

Accepted Solution

by:
bepsoccer1 earned 2000 total points
ID: 39181766
Are you using Edgetrasnport?  If so, run start-EdgeSynchronization and restart the transport service on the Edge servers.  This is the quickest way for it to pickup new address if they haven't populated out to the Edge transport servers.  As for the GAL you can initiate an update by following these instructions, though it still may take some time to show up.  http://technet.microsoft.com/en-us/library/bb266966(v=exchg.80).aspx
0
 
LVL 1

Author Closing Comment

by:ndalmolin_13
ID: 39181792
It was the Edge.  Thanks.
0

Featured Post

Configuration Guide and Best Practices

Read the guide to learn how to orchestrate Data ONTAP, create application-consistent backups and enable fast recovery from NetApp storage snapshots. Version 9.5 also contains performance and scalability enhancements to meet the needs of the largest enterprise environments.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question