?
Solved

DVD drive will not recognize when a disc is placed in the drive

Posted on 2013-05-20
11
Medium Priority
?
511 Views
Last Modified: 2013-05-24
My CD/DVD drive will not recognize when a disc is placed in the drive. I get the attached message under the drive properties. I did a check on the driver, but windows states it is up-to-date. How can I resolve this? If I uninstall the driver, will the computer automatically re-install it on start-up?

This is for a Windows 7 32 bit laptop.
dvderr3.JPG
0
Comment
Question by:bobox00
  • 4
  • 3
  • 2
  • +1
11 Comments
 
LVL 14

Accepted Solution

by:
comfortjeanius earned 2000 total points
ID: 39181805
Try this link to see if it assist you


http://support.microsoft.com/kb/314060
0
 
LVL 32

Expert Comment

by:Scott C
ID: 39181973
Try booting with a bootable CD/DVD disk.  This will let you know if the drive itself is good.  It's possible the drive has gone bad.  If you can't boot with a known good bootable disk you might have a faulty drive.
0
 
LVL 93

Expert Comment

by:nobus
ID: 39183561
>>  If I uninstall the driver, will the computer automatically re-install it on start-up?   <<  YES, it will be reinstalled
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:bobox00
ID: 39192215
Was able to re-install the DVD drive per ComfortJenius' link above. However, the drive now shows up in the right pane, but not in the left. It is listed as DVD drive H.
0
 
LVL 32

Expert Comment

by:Scott C
ID: 39192255
You should be able to assign another letter under "Disk Manage".
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39192283
The link I provide was stating to delete the filters in the registry not uninstall the drivers for the DVD, but that is worth a try.


For the  issue you are now have try changing the drive letter of the device.

windows key +r
Type compmgmt.msc and hit enter
Go to Storage ------> Disk Management
In the right pane Right-click on the DVD drive letter icon
Select "Change Drive Letter and Path.......
Click Change....
On the Change Drive Letter or Path prompt a drop list is located to the right of "Assign the following drive letter:
This will you can change it  then click okay.
Reboot just in case for the changes to take effect.
0
 

Author Comment

by:bobox00
ID: 39192444
comfortJ just tried renaming the drive letter. didn't help. Thanks though.
0
 

Author Closing Comment

by:bobox00
ID: 39192445
Thanks for all comments
0
 
LVL 93

Expert Comment

by:nobus
ID: 39193430
what was the solution?
0
 

Author Comment

by:bobox00
ID: 39194254
Well the initial problem was solved, thanks to the Microsoft URL provided above. The drive does not show up in the left pane. Plus some unknown CD drive F is now also listed. The important thing is that the drive works. I choose to ignore the rest.
0
 
LVL 93

Expert Comment

by:nobus
ID: 39194460
ok - tx for letting us know
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Suggested Courses
Course of the Month16 days, 14 hours left to enroll

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question