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DVD drive will not recognize when a disc is placed in the drive

My CD/DVD drive will not recognize when a disc is placed in the drive. I get the attached message under the drive properties. I did a check on the driver, but windows states it is up-to-date. How can I resolve this? If I uninstall the driver, will the computer automatically re-install it on start-up?

This is for a Windows 7 32 bit laptop.
dvderr3.JPG
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comfortjeanius
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Try booting with a bootable CD/DVD disk.  This will let you know if the drive itself is good.  It's possible the drive has gone bad.  If you can't boot with a known good bootable disk you might have a faulty drive.
>>  If I uninstall the driver, will the computer automatically re-install it on start-up?   <<  YES, it will be reinstalled
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Was able to re-install the DVD drive per ComfortJenius' link above. However, the drive now shows up in the right pane, but not in the left. It is listed as DVD drive H.
You should be able to assign another letter under "Disk Manage".
The link I provide was stating to delete the filters in the registry not uninstall the drivers for the DVD, but that is worth a try.


For the  issue you are now have try changing the drive letter of the device.

windows key +r
Type compmgmt.msc and hit enter
Go to Storage ------> Disk Management
In the right pane Right-click on the DVD drive letter icon
Select "Change Drive Letter and Path.......
Click Change....
On the Change Drive Letter or Path prompt a drop list is located to the right of "Assign the following drive letter:
This will you can change it  then click okay.
Reboot just in case for the changes to take effect.
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comfortJ just tried renaming the drive letter. didn't help. Thanks though.
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Thanks for all comments
what was the solution?
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Well the initial problem was solved, thanks to the Microsoft URL provided above. The drive does not show up in the left pane. Plus some unknown CD drive F is now also listed. The important thing is that the drive works. I choose to ignore the rest.
ok - tx for letting us know