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Ekuskowski

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RDP to new servers not working

I have 3 new servers ( 2008 R2) Virtual Guests on Vmware ESXi 5.1.  for some reason I cannot RDP to the se servers from a Windows 7 computer.

The firewall is turned off.

I feel I'm just missing something,  is there something that needs to be enabled on a new server ( A feature or Role perhaps ) ?  

I already went to Remote Tab under st=ystem properties and enabled Remote Desktop.

I'm tryiung to connect as a Domain Admin , so its not rights.

I just get the message :
Remote Desktop can't connecxt to the remote computer for onre of these reasons
1. remote access to the server is not enabled
2. the remote computer is turned off
the remote computer is not available on the network.

I also cannot telnet to the server on port 3389.
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comfortjeanius
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On the server did you make sure "Allow connections from computers running any version of Remote Desktop (Less secure)" radio button is checked ?

Start

Right-click on Computer

Select properties

Select Remote settings


Plus make sure that TermService running in the services.msc.  Set it to automatic.
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Frosty555
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Are you sure VMware is operating the network in bridged mode so that you're on the same subnet?

For example, if you are on 192.168.1.xxx and it's on 192.168.57.xxx it's not going to work!
Did you also add the user to the "Remote Desktop Users" group?
Do you have another firewall for you antivirus product which is blocking the RDP connections.
Are you using computer names or IP addressees for identifying the servers ?
Try both. If IP addresses work, you have a DNS problem.
Can you ping the servers (make sure they are pingable)?
If not, first make them pingable.
Can you RDP from one server to the other?
Check Virtual Networks config too.
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Can you telnet 3389/RDP/mstsc.exe on some other host (maybe another Win7 workstation with Remote Desktop enabled?)
Try: network settings in VMWare. Edit > Virtual Network Editor, then set the bridged option to Automatic, then set the Automatic Settings to search for all network adapters

also see: http://pubs.vmware.com/workstation-9/index.jsp?topic=%2Fcom.vmware.ws.using.doc%2FGUID-BAFA66C3-81F0-4FCA-84C4-D9F7D258A60A.html
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@comfortjeanius: RDP from server to server does work.
So there is no issue on that side per se...
I would not change anything on the server until I understood what causes the issue.
Before changing configs etc, I would run some network analyzers (Wireshark, MS NEtmoin), filter on TCP 3389 and try to see what happens... I'd run that on server(s) and client(s).

@Ekuskowski : Check that your clients can use mstsc.exe correctly. It must be enabled in their firewall. If it is enabled, check @ajmehta suggestions.
Can you check if the KB2667402 or KB2621440 has been installed if so unintall the pacthes and see RDP works.
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Ekuskowski

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When I run netstat -an |find /i "listening" on the problem servers 3389 is not listed and on the servers that are working properly TCP is listening on port 3389 .  So I'm sure this is my issue.

So am I supposed to follow the steps outlined by comfortjeanius ?

and just to be clear - I am able to RDP to and from other computers on my network, I t isa just these 3 servers that I cannot RDP to from any computer on the network.

Is there an easy way to see a list of installed KB's I want to check to see If I have the two KB's that Mboppe pointed out in the last post.
I thought you said that from server to server, RDP was working but I was wrong (you wrote: I can RDP from the servers to other servers - but i cannot RDP to these three problem servers from anywhere.).

So the "terminal service" is not working on your servers.
Before applying patches or trying to remove things, make sure you actually enabled everything that needs to be enabled for "Remote Desktop " services to be installed correctly:

http://technet.microsoft.com/en-us/library/cc794832%28v=ws.10%29.aspx
RDP is now working the solution ended up being to go to
Administrative Tools\Remote Desktop Services\Remote Desktop Session Host Configuration
I then deleted the RDP-TCP connection and then added it back in.

All of your help is much appreciated and everyone was very helpful in getting me on the right path to find the solution.