Link to home
Create AccountLog in
Avatar of abacus41
abacus41

asked on

Yahoo - added domain but can't receive email

For a client we added their custom domain into the Yahoo system, we can send out going mail from the custom domain inside Yahoo mail but incoming mail to custom mail does not work.

Any ideas?

Regards,

David
Avatar of quizwedge
quizwedge
Flag of United States of America image

Have you checked that the MX records are pointing to the right spot? Go to http://network-tools.com/ and choose DNS Records. Make sure the MX records point to where Yahoo tells you to point them.

Also, unless you've set the TTL on your domains to a lower amount, it can take a bit of time for the internet to know that your mail server has moved. I typically recommend leaving the old mail server up for about a week to catch any old messages.
Avatar of abacus41
abacus41

ASKER

Thank-you. I never considered this at all.

So I should set domain MX to below and that will solve it?
mx1.biz.mail.yahoo.com
mx5.biz.mail.yahoo.com

Regards,

David
ASKER CERTIFIED SOLUTION
Avatar of quizwedge
quizwedge
Flag of United States of America image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Quick and helpful.