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Yahoo - added domain but can't receive email

Posted on 2013-05-20
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Last Modified: 2013-05-24
For a client we added their custom domain into the Yahoo system, we can send out going mail from the custom domain inside Yahoo mail but incoming mail to custom mail does not work.

Any ideas?

Regards,

David
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Question by:abacus41
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4 Comments
 
LVL 14

Expert Comment

by:quizwedge
ID: 39182607
Have you checked that the MX records are pointing to the right spot? Go to http://network-tools.com/ and choose DNS Records. Make sure the MX records point to where Yahoo tells you to point them.

Also, unless you've set the TTL on your domains to a lower amount, it can take a bit of time for the internet to know that your mail server has moved. I typically recommend leaving the old mail server up for about a week to catch any old messages.
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Author Comment

by:abacus41
ID: 39195161
Thank-you. I never considered this at all.

So I should set domain MX to below and that will solve it?
mx1.biz.mail.yahoo.com
mx5.biz.mail.yahoo.com

Regards,

David
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LVL 14

Accepted Solution

by:
quizwedge earned 400 total points
ID: 39195184
I don't know what Yahoo's MX records are, but that looks like it could be right.
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Author Closing Comment

by:abacus41
ID: 39195207
Quick and helpful.
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