Windows XP Desktop on Terminal Server - Application is not propagating to one particular user

Heyas,

We have a terminal services environment runnning windows xp desktops. An installed application was working for all users yesterday but is no longer working today.  How would I go about troubleshooting this?

Attached is the error log given by the program.

Thank you.
Text.txt
ZackGeneral IT Goto GuyAsked:
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Peter HutchisonConnect With a Mentor Senior Network Systems SpecialistCommented:
I think reverting to the previous version would be best.
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alienvoiceCommented:
Check the event logs on the machine, any indication there?
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ZackGeneral IT Goto GuyAuthor Commented:
Hi Alienvoice,

No indication that I can see, any particular event id's I should look out for.

Thank you.
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Peter HutchisonSenior Network Systems SpecialistCommented:
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ZackGeneral IT Goto GuyAuthor Commented:
Heyas,

In anything in particular I should look out for when using process explorer.

Thank you.
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Peter HutchisonSenior Network Systems SpecialistCommented:
I would start with Process Monitor, login to the TS environment start the monitor and logging, and try to start the program. Then stop the logging and view the log to see where it is failing.
Process Explorer is like a more advanced Task Manager, so you can view the .exe in process list when you try to run your application and what dependancies it loads.
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ZackGeneral IT Goto GuyAuthor Commented:
Hi Cmsxpjh,

When I launch process monitor in the TS environment it spawns a huge number of processes then crashes so I can't use process monitor.  Anything else I can try?

Thank you.
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Peter HutchisonSenior Network Systems SpecialistCommented:
In process monitor, you can set up exclusions, so that its not recording everything, so you can exlude files, registry changes, folders etc.  

See the Filter option on the Filter menu to exclude or include only certain things to monitor.
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ZackGeneral IT Goto GuyAuthor Commented:
Hi Cmsxiph,

Process Monitor is only open for about 7 seconds before it crashes. The processes it spawns are in the Windows Process List via Task Manager.

Any work arounds for this?

Thank you.
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Peter HutchisonSenior Network Systems SpecialistCommented:
Try dependancy walker tool to see what the application is looking for:
http://www.dependencywalker.com/
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ZackGeneral IT Goto GuyAuthor Commented:
Hi Cmsxpjh,

Tried dependencywalker no missing modules only 1 error module with different cpu types were found.

Any other ideas, otherwise I will restore user group policy to previous version that should fix the issue.

Thank you.
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ZackGeneral IT Goto GuyAuthor Commented:
That worked painful though :)
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