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Out of Office reply

Posted on 2013-05-21
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Last Modified: 2013-08-31
ExWe have Outlook 2010 and Exchange 2010.

When some of our users is going to disable Out of office repley Outlook is not responding.

If i restart Outlook and holds ctrl and right click the Outlook icon in the system tray and choose test automatic configuration for e-mail (translated from Swedish) and try again it works.

This happens when they push the button in the attached picture.

Best regards
Matthias
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Question by:ArcticPaper
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4 Comments
 
LVL 1

Expert Comment

by:Cashpanda
ID: 39184152
Some of my users were having an issue where they were getting Outlook to freeze when setting or removing OOA, randomly.

I had to update and restart the exchange server, then it seemed to work fine after reboot.

Setting OOA through the Outlook Web Application was the workaround I used until I had a minute to restart the server.

Hope it helps sir.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39184267
So Test email auto config is working fine with showing all URL's ?
Hope that System Attendant service isnt crashing and running ?
What all 3rd party softwares and what if you run Outlook in Safe mode or with /cleanrules switch ?

- Rancy
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Accepted Solution

by:
ArcticPaper earned 0 total points
ID: 39186819
To Rancy

Test email auto config works fine.
System attendant is up and running nice.
No 3rd party softwares.
I have not tried safe mode and the switch. I will try that. This is a random problem for the user so it can take a little bit of time before it shows again.
Best regards
Matthias
0
 

Author Closing Comment

by:ArcticPaper
ID: 39454758
Solved it myself
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