Solved

MS Word Ribbon will not stay in place

Posted on 2013-05-21
11
382 Views
Last Modified: 2013-05-23
Hello Experts

I have a very annoying situation.  I don't know the terminology so I'll have to use explanations as I understand them.

When I open MS Work (Office 2010 Pro), there used to be a toolbar at the top (I think it's called a ribbon), which gave me options for such things as font, font size, font color, justification, etc.  This was a "Home" tab.  When I needed to do a "Save as" I would click on the  "Home" tab and get the various save options.

Now that "Home" tab is the default tab.  When I choose another tab, I can make one selection and the Home tab comes back.  Plus, my default font has changed.

How do I change this?

Thanks for your help.

thedslguy
0
Comment
Question by:thedslguy
  • 6
  • 5
11 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 39184177
I am not sure I entirely understand.

Right click on an empty area of the ribbon, make sure it is not collapsed and shows below the Quick Access Toolbar.

Home is always default when you start Word. If you change tabs (Insert, Page Layout, etc.), you should stay in that tab until you click on another tab.

If this is not happening, then go to Control Panel, Programs and Features, click on Office, then Change, and then do an Office Repair. After, restart, make sure Office is at Service Pack 1 and then patch Windows and Office together with Microsoft Update.

See if that brings back proper behavior.

... Thinkpads_User
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39184182
By the way, default font is in your main Style. Modify the Style and then click on New Documents based on this template.

... Thinkpads_User
0
 
LVL 1

Author Comment

by:thedslguy
ID: 39184186
... Thinkpads_User

OK to clarify:

Home is no longer the default Ribbon and if I bring up a new Ribbon, it does not stay.

I'll try your suggestion.

Thanks

tdg
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 93

Expert Comment

by:John Hurst
ID: 39184201
Thanks for the update. Please let us know what happens after Repairing Office.

.... Thinkpads_User
0
 
LVL 1

Author Comment

by:thedslguy
ID: 39184285
.... Thinkpads_User

I ran the repair, but no change.

I've got to get my day started now and will be traveling, so no access for about 6 hours.  If yo have other suggestions, please do not think I ma ignoring them.  I am just away.

Will check posts late this afternoon

tdg
0
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39184294
No problem for a small delay.

Since Repair did not work, try:

1. A full uninstall / restart / reinstall of Office 2010. Download the Service Pack, patch it and see.

More likely, however:

2. Make a new, test Windows User Profile (Account). Try this in a new account. You may have a corrupted user profile causing this issue.

... Thinkpads_User
0
 
LVL 1

Author Comment

by:thedslguy
ID: 39184315
... Thinkpads_User

I took a moment to try suggestion #2 and that appears to be the issue.

I don't have time to make any other changes, but if you know what my next step should be I will try it when I'm back in the office

Thanks

tdg
0
 
LVL 1

Author Comment

by:thedslguy
ID: 39186718
... Thinkpads_User

The problem does not appear in a different user profile.  Do you have a suggestion for a fix?  As I said, the problem appears to only be in my profile, as you suggested.

Do you know a fix?

tdg
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39186956
@thedslguy - So now that it is confirmed to be a damaged user profile, the only fix for this is to back up everything in the profile carefully, delete the user profile and create a new one.

Make very sure that you have a user id that is a member of the administrators group to work from so that you can log back on and create a new user profile.

.... Thinkpads_User
0
 
LVL 1

Author Closing Comment

by:thedslguy
ID: 39191840
A VERY quick solution!

THANK YOU!!
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39191961
@thedslguy - You are most welcome and I was very happy to help you.

.... Thinkpads_User
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm writing to share my clumsy experience in using this elegant tool so you can avoid every stupid mistake I made. (I leave it to the authorities to decide if this deserves a place in the Knowledge archives.)  Now that I am on the other side of my l…
The Selection object is designed for user interaction. It has a Range property, so it can be used in most places that a Range object can. Recorded macros must use the Selection because they are simply copying what the user is doing. A Range prope…
In this video, we show how to convert an image-only PDF file into a PDF Searchable Image file, that is, a file with both the image (typically from scanning) and text, which is created in an automated fashion with Optical Character Recognition (OCR) …
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question