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Webmail login

Posted on 2013-05-21
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Last Modified: 2013-06-08
Hi all,

I got login problem when login to webmail keep saying login is invalid, but when test it on other network it works normally.

Any urgent help please.

Thanks
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Question by:lexmark1
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5 Comments
 
LVL 20

Expert Comment

by:agonza07
ID: 39184511
Did you try as

Domain\Username

or user@domain.com ?

What version of webmail are you running? Did it previously work?
0
 

Author Comment

by:lexmark1
ID: 39186727
Hi agonza07,

I login by user@domain.com
I have no idea about the version
Yes it was working before

Note: I am not hosting my webmail it hosted in somewhere out of my network, I can login if I use other network the problem is only with my network.

Thanks
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LVL 20

Assisted Solution

by:agonza07
agonza07 earned 1500 total points
ID: 39187590
Is it an Exchange webmail or another product?

You may want to talk to your hosting provider to make sure they are not restricting access to local network only.
0
 

Author Comment

by:lexmark1
ID: 39196219
Hi,
I talked to my hosting provider and he checked and replied that he is not restrict my IP.

Thanks
0
 
LVL 20

Accepted Solution

by:
agonza07 earned 1500 total points
ID: 39196540
Is it exchange or another product?

What is the difference between the two networks?

Honestly though this seems like something your hosting provider should be able to help you out with.
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