Solved

Need to remove extra folder from page URL

Posted on 2013-05-21
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Last Modified: 2013-06-10
I am running WP 3.5.1. When I begin adding a new page, the page URL defaults to something like
Permalink: http://www.seltzerlicensing.com/nautilus
But when I publish this page, it adds the parent page:
Permalink: http://www.seltzerlicensing.com/in-action/nautilus

Problem: newly publish pages do not show up. Either I get a page not found (within WP) or I get a "This page can't be displayed".
I created a new top-level page "success stories" and added a new page underneath.

http://www.seltzerlicensing.com/success-stories/nautilus/

It still didn't show up and gave the error message instead.

Permalinks is setup as follows:
Post name: http://www.seltzerlicensing.com/sample-post/ 

I do not know what is causing this problem. How can I publish a new child page and have it show up properly?

Thank you.
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Comment
Question by:Lev Seltzer
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10 Comments
 
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Accepted Solution

by:
Frederic Sune earned 500 total points
ID: 39187175
It`s look like a permalink structure issue. Did you try to change your permalink to something else like the default one which is page?id=12? And them switch back to the sample post. Is it working? Also, do you have the right to write the htaccess file at the root of your website? What about the posts? Are they ok?
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Author Comment

by:Lev Seltzer
ID: 39187308
The site was switched recently from a windows server to a unix server so that the link rewrite module would work properly. Permalinks were then changed.

There are no posts - only pages - on this website.

What do I do now?
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Assisted Solution

by:Frederic Sune
Frederic Sune earned 500 total points
ID: 39187325
Can you show us you htaccess content?
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Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Author Comment

by:Lev Seltzer
ID: 39187461
Below is the .htaccess file contents
# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]


# END WordPress
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LVL 7

Assisted Solution

by:Frederic Sune
Frederic Sune earned 500 total points
ID: 39187834
Looks good to me!
Oh, just re-read everything, in you page, did you choose the parent page? Did you put none?
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Author Comment

by:Lev Seltzer
ID: 39188978
On the new pages, I did select a parent page.
I also tried creating a new parent page and then attaching a new page to that parent, but the child page didn't work
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LVL 7

Assisted Solution

by:Frederic Sune
Frederic Sune earned 500 total points
ID: 39189283
Well, I am out of idea. What I can do is to take a look at your WordPress setup but I need admin right. Up to you, you can send me your information at contact@itinmind.ca. Let me know.
0
 

Author Comment

by:Lev Seltzer
ID: 39198943
Thank you for your suggestions. At this point I do not feel comfortable giving out the password, especially as it is the site of a client.
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LVL 7

Assisted Solution

by:Frederic Sune
Frederic Sune earned 500 total points
ID: 39199001
No problem, I understand. Maybe you can ask a local WordPress expert to help you out... Good luck!
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Author Closing Comment

by:Lev Seltzer
ID: 39235729
Thanks. I am moving on with this.
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