My organization is rolling out Office 2010 to pc's, and a recently upgraded group of users is experiencing problems with this command in Access 2010:
DoCmd.SendObject acSendReport, strRpt, acFormatRTF, , , , strSubject, strMsg, True
This command generates runtime error 2587 "Microsoft Access can't complete the Output operation".
Their references are all okay - nothing is broken or missing. My team works with Access db development, and the error does not occur on our pc's. Notably, when we modify the command line to acFormatPDF, it works correctly for the user group. For the time being though, we have users in both 2003 and 2010, and 2003 does not have the PDF format built in, so we need to figure out where the source of this issue is.
Any recommendations on what we can look at?
Thanks in advance.