Webform not sending
Posted on 2013-05-21
I'm stuck and need some assistance from a drupal guru. Have a Drupal 7 setup on my shared web server hosting (linux)..... however the main domain and email are run through their own mail server. So....
Domain is registered with 123 reg, and several A records configured including MX record to their private mail server at their office.
A seperate www A record then exists pointing at my shared web hosting.
All working fine at this point, except the web forms cannot send email.... it gives the usual:
"Unable to send e-mail. Contact the site administrator if the problem persists."
I suspected this was due to the shared web server trying to look for a local email account, which didn;t exist, so I added the account on the shared web server, which worked, however the email didn't send!
So at this stage I thought I would go in and delete the DNS zone information for this domain on the shared web server, thinking it will then look outside and everything will be fine, but it still does not work.
I have also installed the SMTP authentication module and entered some details of another ISP email account, but it still failed!
Can anyone help me out with this?