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UAC blocking Lync remote support

Posted on 2013-05-21
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Last Modified: 2013-06-13
I would like to use Lync for remote support on our LAN.

When installing program on remote PC UAC pops up window for administrator credentials.

THe Lync session for administrator goes blank and can not see the UAC window. IN order to get control back we have to ask user to cancel UAC popup.

We can not turn off UAC.

I search around and found the following:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

Changed the following regword
EnableUIADesktopToggle to 1
EnableSecureUIAPaths to 0

This did not help.

Ran dcomcnfg.exe
Component Services\Computers\My Computer\DCOM Config\RAServer\

Properties and Security tab and added Domain Users to Full control.

Rebooted PC on both and no luck Lync session still disabled during UAC popup.
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Question by:afreestyle
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4 Comments
 
LVL 42

Expert Comment

by:sedgwick
ID: 39213989
do u get the UAC popup when run as admin?
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Accepted Solution

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sedgwick earned 2000 total points
ID: 39213992
if its not helping then u can try to hack the UAC by creating task scheduler with highest priviligies, which run lync.
the shortcut will simply run the task which will bypass the UAC constraints:
http://www.msfn.org/board/topic/135472-faq-what-is-the-uac-part2/
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Author Comment

by:afreestyle
ID: 39229229
I am not sure the task scheduler will work, I am trying to address this issue on about 200 PC's
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LVL 42

Expert Comment

by:sedgwick
ID: 39231139
U can apply this on as many pcs as u want.
Try to do this ob a single pc and if it works ill show u how to do it remotely
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