Symantec Ghost Suite 2.5 and Windows 7 Issue imaging HP Pro 4300

Posted on 2013-05-21
Medium Priority
Last Modified: 2013-05-29
I have used ghost for many years imaging PCs, but never for Windows 7.  I am now beginning a deployment of Windows 7 Pro 64 bit and am running into some issues.

My first issue is the most important.... I have created a "master" image on an HP Pro4300 with all the programs, updates, and everything else I need.  I then created an unattend.xml file and sysprepped the image properly.  I then booted to a Ghost bootable disk with Windows PE.  I then selected LOCAL-->DISK-->TO IMAGE and sent the image to my external hard drive.  This process was successful.  I then bootable another HP Pro 4300 to Ghost and tried restoring the image onto the PC.  LOCAL-->DISK-->FROM IMAGE.  The process goes through without error and says successful.  When I reboot the PC it says NO BOOT DEVICE FOUND.  I have tried this process with the target PC set in the BIOS for ACHI and IDE.  I am not sure what I am missing but desperately need to get this solved.....

My other issue is getting the bootable ghost disk to have network capabilities.  I have tried creating the disk with Windows PE and Windows PE(512) but neither work.  I would love to use the ghostcast server, and/or map a drive during the boot process to get to images stored on the network.

Question by:BSModlin
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
LVL 97

Expert Comment

by:Experienced Member
ID: 39186163
I am not a Ghost Expert. However, please allow me to observe the following:

1. I then selected LOCAL-->DISK-->TO IMAGE and sent the image to my external hard drive.

Just before that, did you select the Image Boot option?   I have to do that to make the resultant image bootable.

2. My other issue is getting the bootable ghost disk to have network capabilities

Symantec has not been quick with network drivers. I have the same issue. So I use large USB external hard drives to hold the images.

.... Thinkpads_User

Author Comment

ID: 39186175
LVL 97

Accepted Solution

Experienced Member earned 2000 total points
ID: 39186183
I have in my notes for Ghost (V11 I think) the following steps to create an image.

1. Turn off computer to be imaged.
2. Boot from Bootable USB key. USB hard drive to hold image must also be plugged in.
3. Start computer, Press F12 to get Boot Menu, Select USB.
4. Ghost will start.

5. Go to options.  <--- Key step re: your question

6. (a) Click on Image Tape tab (b) Select Image Boot and Accept (c) Then Local -> Disk -> Image  

This is the option I must check for the resultant image to be bootable.

7. Select source Hard Drive to be imaged (likely already highlighted)
8. Use the Pull Down to select the image target location
9. Proceed leads to Compress (Yes) and select Default (Fast), then OK
10. After a few minutes, image creation should begin.

Your version of Ghost may be different but somewhere you should (I think) select the image to be bootable. That is what is happening on your images (i.e., they are not bootable).

... Thinkpads_User
Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

LVL 47

Expert Comment

ID: 39186771
Are you restoring to RAID or single HDD?

Author Comment

ID: 39187039
A single HDD....
LVL 47

Expert Comment

ID: 39187045
Ok, another question, after the restore is complete can you see if the system partition has been set active? For Windows 7 OS it is 100MB small partition which must be always active as it contains BootMgr and Boot files.
LVL 97

Expert Comment

by:Experienced Member
ID: 39204257
@BSModlin - Thank you, and I was pleased to help you.

.... Thinkpads_User

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
We look at whether swapping a controller board on a failed hard drive is likely to solve the problem.
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question