Solved

How do i make a lync test call?

Posted on 2013-05-22
5
682 Views
Last Modified: 2013-05-23
Hi,

my manager has asked me to show him how to test microsoft lync before he's goes on a conference with a customer who uses microsoft lync.  I've never seen it and i dont know how to do this.  Help?
0
Comment
Question by:resolver1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 41

Expert Comment

by:Vasil Michev (MVP)
ID: 39186940
Just press the button? :)

http://office.microsoft.com/en-us/communicator-help/make-a-lync-call-HA102145796.aspx

http://office.microsoft.com/en-us/communicator-help/make-receive-and-manage-calls-with-lync-2010-RZ102463768.aspx?section=3


Now, if he wants to call a contact external to your organization, make sure to have Lync federation enabled, as described in the following article:

http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh416767.aspx

If it is enabled and you still have issues, use the following article:

http://support.microsoft.com/kb/2392146
0
 

Author Comment

by:resolver1
ID: 39187420
We dont have microsoft lync ourselves so who would i call to make the test? We have received a link from our customers which has expired.  As far as im aware the web side of lync can only connect to people who have the full (paid) version of server?
0
 
LVL 41

Accepted Solution

by:
Vasil Michev (MVP) earned 500 total points
ID: 39188124
Sorry, I found this question under the Office 365 section, so I assumed that you are Office 365 customer and use the full Lync application.

There is an option for people to join Lync meetings using the Lync Web App, as described in details here:

http://office.microsoft.com/en-us/communicator-help/quick-start-participate-in-online-meetings-with-lync-web-app-HA101901732.aspx?CTT=5&origin=HA101908015

Depending on the sender's environment, this might take you either to Lync Online or Lync On-prem server. You should really contact the sender of the invitation, as there is no way for us to know if they are using the on-prem ot the Lync Online version (should be visible from the link they gave you)
0
 

Author Comment

by:resolver1
ID: 39190094
We don't have any version.  Our customers use Microsoft Lync 2010 (i found out after clicking a old link) and ill keep the instructions ready for next time a meeting with tthe customer with lync.  Thanks a lot
0
 

Author Closing Comment

by:resolver1
ID: 39190096
Thanks :-)
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
Read this checklist to learn more about the 15 things you should never include in an email signature.
how to add IIS SMTP to handle application/Scanner relays into office 365.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question