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How do i make a lync test call?

Posted on 2013-05-22
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Last Modified: 2013-05-23
Hi,

my manager has asked me to show him how to test microsoft lync before he's goes on a conference with a customer who uses microsoft lync.  I've never seen it and i dont know how to do this.  Help?
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Question by:resolver1
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5 Comments
 
LVL 42

Expert Comment

by:Vasil Michev (MVP)
ID: 39186940
Just press the button? :)

http://office.microsoft.com/en-us/communicator-help/make-a-lync-call-HA102145796.aspx

http://office.microsoft.com/en-us/communicator-help/make-receive-and-manage-calls-with-lync-2010-RZ102463768.aspx?section=3


Now, if he wants to call a contact external to your organization, make sure to have Lync federation enabled, as described in the following article:

http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh416767.aspx

If it is enabled and you still have issues, use the following article:

http://support.microsoft.com/kb/2392146
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Author Comment

by:resolver1
ID: 39187420
We dont have microsoft lync ourselves so who would i call to make the test? We have received a link from our customers which has expired.  As far as im aware the web side of lync can only connect to people who have the full (paid) version of server?
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LVL 42

Accepted Solution

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Vasil Michev (MVP) earned 2000 total points
ID: 39188124
Sorry, I found this question under the Office 365 section, so I assumed that you are Office 365 customer and use the full Lync application.

There is an option for people to join Lync meetings using the Lync Web App, as described in details here:

http://office.microsoft.com/en-us/communicator-help/quick-start-participate-in-online-meetings-with-lync-web-app-HA101901732.aspx?CTT=5&origin=HA101908015

Depending on the sender's environment, this might take you either to Lync Online or Lync On-prem server. You should really contact the sender of the invitation, as there is no way for us to know if they are using the on-prem ot the Lync Online version (should be visible from the link they gave you)
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Author Comment

by:resolver1
ID: 39190094
We don't have any version.  Our customers use Microsoft Lync 2010 (i found out after clicking a old link) and ill keep the instructions ready for next time a meeting with tthe customer with lync.  Thanks a lot
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Author Closing Comment

by:resolver1
ID: 39190096
Thanks :-)
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