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exchange 2003 users cannot turn off the reminder

Hi,
since reconfiguring email on our sbs2003 server users are unable to delete old reminders.
error: Cannot turn off the reminder. you may be reminded again. The end date you entered occurs before the start date.

we are running exchange 2003 on sbs2003 all clients are using outlook 2010

i have tried: oultook /clearreminder

Skyler Kincaid

You may need to repair their PST files. The only time I saw this was with a POP3 setup and I had to delete the old calendar events and clear the rest with a PST editor.

First, try recreating their mail profile on their workstation and if that doesn't work do a scan PST. A new mail profile might clear the issues!

apache09

i have tried: oultook /clearreminder

What happened when you used this?
Did you get an error?
If the above is the exact contect you used, I would suspect it didnt work

Try using
Start>Run> Outlook.exe /cleanreminders

wwm2013

ASKER

I've tried Outlook.exe /cleanreminders no error pops up other than the usual

Cannot turn off the reminder. you may be reminded again. The end date you entered occurs before the start date.

wwm2013

ASKER

tried scan and repair PST too, but no joy

apache09

"no error pops up other than the usual"

Whats the usual?

How many appointments or reminders are we talking about for these users?
Is this just for 1 meeting?

Is it a recurring meeting?

Can you just delete the meeting in their calendar and create a new one?

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apache09

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wwm2013

ASKER

Thanks for everyone's help on this, problem was with cached mode