Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 800
  • Last Modified:

Exchange 2013

Exchange Server 2013 can send internal and external email but cannot receive external email. Receiving internal email works fine. Default receive connector in exchange is enabled and we also put in our website as an accepted domain.
0
stconline
Asked:
stconline
  • 13
  • 10
  • 4
1 Solution
 
Stelian StanNetwork AdministratorCommented:
Configure the send connector:
New-SendConnector -Internet -Name "Internet SMTP Connector (Ex2013)" -AddressSpaces *  

Open in new window


or you can do the same thing using EAC.
0
 
PaulD77Commented:
Did you create an internet recieve connector with permissions set at anon?
0
 
Stelian StanNetwork AdministratorCommented:
Also check the external MX record.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
stconlineAuthor Commented:
Send connector - under delivery MX record associated wit recipient domain is selected
Scoping - Source Server is selected as the Exchange Server
FQDN - is mywebsite.com
0
 
stconlineAuthor Commented:
Did NOT create receive connector there was one created by default.
0
 
stconlineAuthor Commented:
What do I need to check on the external MX connector?
0
 
Stelian StanNetwork AdministratorCommented:
0
 
stconlineAuthor Commented:
Ran Internet email Test inbound and outbound came back passed both.
0
 
PaulD77Commented:
In your recieve connectors, you have one default connector?  or a default connector and an internet recieve connector?  On the internet recieve connector, what are your permissions set at?  Whats the network range? and authentication set at?
0
 
Stelian StanNetwork AdministratorCommented:
Check the event logs for any issues.

Was it working before?

Restart the transport service and try again.
0
 
stconlineAuthor Commented:
There are 4 receive connectors. Client Proxy - Hub Transport, Default Frontend - Frontend Transport, Default - Hub Transport, Outbound Proxy Frontend - Frontend Transport.
Authentications all checked except Externally Secured.
Permission groups - all checked except Partners
Network range All Available IPv6 and v4 port 25.  This was all in there from the default setup.  We made NO changes here., Do we need to?
0
 
PaulD77Commented:
Ok, I'm thinking the recieve connector that needs to be edited is the Default front end.  The recieve connector that is intended to recieve mail from anyone on the internet should be set up with-
 Authentication- TLS should be the only one checked
Permission- Anon should be only one checked
Network- should have local IP of mail server and port 25 set to recieve
and recieve mail from remote servers should have address ranges like:
0.0.0.0-9.255.255.255
10.0.0.1.0-255.255.255
0
 
PaulD77Commented:
Also, check this article for setting up an internet recieve connector in Exchange 2013

http://technet.microsoft.com/en-us/library/jj657447(v=exchg.150).aspx
0
 
stconlineAuthor Commented:
made the Default front end changes and still not mail being received.
Deleted the default receive connector and created a new one like in the TechNet article from PaulD77 and still not mail being received.  I am sending mail to my mike@mywebsite.com and I receive it on my phone and laptop (not in local Domain). But I do not get it to my desktop (in local Domain).  I have mike@mywebsite.com as my SMTP email address in my recipients email address, is that correct?
0
 
stconlineAuthor Commented:
Doesn't it need my email password somewhere in order to pull my email from our website host?
0
 
PaulD77Commented:
So it's gettting delivered but just not to local outlook clients?
0
 
PaulD77Commented:
Do you have OWA setup.  If you log into OWA are you seeing the mail that was sent?
0
 
stconlineAuthor Commented:
Yes the email is being sent out without any problems but OWA does NOT receive the mail I send.  
Here is how I am sending the mail

My laptop (Not connected to exchange) using Outlook 2013 with just a connection to the internet.  I send an email from one of my email accounts to mike@mywebsite.com and I can receive it in my Outlook 2013 on the laptop but it never gets to OWA that is running connected to My Exchange Box.
0
 
stconlineAuthor Commented:
How can OWA pickup my external email without the password?  In Outlook 2013 I have the mail servers setup and before I can send or receive email I need to have my user name and email password saved in the setup.  Doesn't OWA need the password also or at least Exchange must need a password to pull the email from our external mail server.
0
 
PaulD77Commented:
Ok i'm a bit confused about your setup.  mike@yourdomain.com is connected to the exchange server in question yes?
0
 
stconlineAuthor Commented:
yourdomain.com is the external domain name, the internal domain is yourdomain.local.
Accepted domain is yourdomain.com and yourdomain.local
Receive connector Auth is - Transport Layer Security ONLY
Permission Group is - Anon ONLY

Trying to send email to mike@yourdomain.com and receive it on my Exchange Server
0
 
PaulD77Commented:
Ok, understanding it a bit more. This is sounding like more of a DNS issue than it is Exchange.

take a look at this, i know its for an earlier exchange but the basic DNS rules still apply

http://forums.msexchange.org/m_1800542666/mpage_1/key_/tm.htm#1800542666

Also, this may help too

http://acbrownit.wordpress.com/2012/12/20/internal-dns-and-exchange-autodiscover/
0
 
stconlineAuthor Commented:
Created A and MX records.  If I make my exchange.yourdomain.com Priority 0 and yourdomain.com Priority 0 the mail only goes to the exchange.  If I change the Priority the mail only goes to the external mail.  Is there a way to get them to go to both?
0
 
PaulD77Commented:
did you try seting up and internal relay in exchange?

http://technet.microsoft.com/en-us/library/bb124423.aspx#BKMK_InternalRelayDomains
0
 
stconlineAuthor Commented:
That works if the user@yourdomain.com does not exist in the local domain then it router the mail to the external email server.  I need the external email that is being sent to our employee to go to both the .local and the .com email addresses
0
 
PaulD77Commented:
0
 
stconlineAuthor Commented:
ok thanks for all the help today.  I need to run out for a bit but I will be back working on this tonight.  I will try your last suggestion later tonight
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

  • 13
  • 10
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now