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Exchange 2013

Posted on 2013-05-22
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Last Modified: 2013-05-28
Exchange Server 2013 can send internal and external email but cannot receive external email. Receiving internal email works fine. Default receive connector in exchange is enabled and we also put in our website as an accepted domain.
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Question by:stconline
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Expert Comment

by:Stelian Stan
ID: 39187683
Configure the send connector:
New-SendConnector -Internet -Name "Internet SMTP Connector (Ex2013)" -AddressSpaces *  

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or you can do the same thing using EAC.
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Expert Comment

by:PaulD77
ID: 39187688
Did you create an internet recieve connector with permissions set at anon?
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Expert Comment

by:Stelian Stan
ID: 39187694
Also check the external MX record.
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Author Comment

by:stconline
ID: 39187715
Send connector - under delivery MX record associated wit recipient domain is selected
Scoping - Source Server is selected as the Exchange Server
FQDN - is mywebsite.com
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Author Comment

by:stconline
ID: 39187716
Did NOT create receive connector there was one created by default.
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Author Comment

by:stconline
ID: 39187717
What do I need to check on the external MX connector?
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Expert Comment

by:Stelian Stan
ID: 39187728
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Author Comment

by:stconline
ID: 39187773
Ran Internet email Test inbound and outbound came back passed both.
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Expert Comment

by:PaulD77
ID: 39187798
In your recieve connectors, you have one default connector?  or a default connector and an internet recieve connector?  On the internet recieve connector, what are your permissions set at?  Whats the network range? and authentication set at?
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Expert Comment

by:Stelian Stan
ID: 39187801
Check the event logs for any issues.

Was it working before?

Restart the transport service and try again.
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Author Comment

by:stconline
ID: 39187823
There are 4 receive connectors. Client Proxy - Hub Transport, Default Frontend - Frontend Transport, Default - Hub Transport, Outbound Proxy Frontend - Frontend Transport.
Authentications all checked except Externally Secured.
Permission groups - all checked except Partners
Network range All Available IPv6 and v4 port 25.  This was all in there from the default setup.  We made NO changes here., Do we need to?
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Expert Comment

by:PaulD77
ID: 39187899
Ok, I'm thinking the recieve connector that needs to be edited is the Default front end.  The recieve connector that is intended to recieve mail from anyone on the internet should be set up with-
 Authentication- TLS should be the only one checked
Permission- Anon should be only one checked
Network- should have local IP of mail server and port 25 set to recieve
and recieve mail from remote servers should have address ranges like:
0.0.0.0-9.255.255.255
10.0.0.1.0-255.255.255
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Expert Comment

by:PaulD77
ID: 39187931
Also, check this article for setting up an internet recieve connector in Exchange 2013

http://technet.microsoft.com/en-us/library/jj657447(v=exchg.150).aspx
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Author Comment

by:stconline
ID: 39188052
made the Default front end changes and still not mail being received.
Deleted the default receive connector and created a new one like in the TechNet article from PaulD77 and still not mail being received.  I am sending mail to my mike@mywebsite.com and I receive it on my phone and laptop (not in local Domain). But I do not get it to my desktop (in local Domain).  I have mike@mywebsite.com as my SMTP email address in my recipients email address, is that correct?
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Author Comment

by:stconline
ID: 39188073
Doesn't it need my email password somewhere in order to pull my email from our website host?
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Expert Comment

by:PaulD77
ID: 39188078
So it's gettting delivered but just not to local outlook clients?
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Expert Comment

by:PaulD77
ID: 39188102
Do you have OWA setup.  If you log into OWA are you seeing the mail that was sent?
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Author Comment

by:stconline
ID: 39188273
Yes the email is being sent out without any problems but OWA does NOT receive the mail I send.  
Here is how I am sending the mail

My laptop (Not connected to exchange) using Outlook 2013 with just a connection to the internet.  I send an email from one of my email accounts to mike@mywebsite.com and I can receive it in my Outlook 2013 on the laptop but it never gets to OWA that is running connected to My Exchange Box.
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Author Comment

by:stconline
ID: 39188282
How can OWA pickup my external email without the password?  In Outlook 2013 I have the mail servers setup and before I can send or receive email I need to have my user name and email password saved in the setup.  Doesn't OWA need the password also or at least Exchange must need a password to pull the email from our external mail server.
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Expert Comment

by:PaulD77
ID: 39188296
Ok i'm a bit confused about your setup.  mike@yourdomain.com is connected to the exchange server in question yes?
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Author Comment

by:stconline
ID: 39188369
yourdomain.com is the external domain name, the internal domain is yourdomain.local.
Accepted domain is yourdomain.com and yourdomain.local
Receive connector Auth is - Transport Layer Security ONLY
Permission Group is - Anon ONLY

Trying to send email to mike@yourdomain.com and receive it on my Exchange Server
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Expert Comment

by:PaulD77
ID: 39188508
Ok, understanding it a bit more. This is sounding like more of a DNS issue than it is Exchange.

take a look at this, i know its for an earlier exchange but the basic DNS rules still apply

http://forums.msexchange.org/m_1800542666/mpage_1/key_/tm.htm#1800542666

Also, this may help too

http://acbrownit.wordpress.com/2012/12/20/internal-dns-and-exchange-autodiscover/
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Author Comment

by:stconline
ID: 39188653
Created A and MX records.  If I make my exchange.yourdomain.com Priority 0 and yourdomain.com Priority 0 the mail only goes to the exchange.  If I change the Priority the mail only goes to the external mail.  Is there a way to get them to go to both?
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Expert Comment

by:PaulD77
ID: 39188708
did you try seting up and internal relay in exchange?

http://technet.microsoft.com/en-us/library/bb124423.aspx#BKMK_InternalRelayDomains
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Author Comment

by:stconline
ID: 39188775
That works if the user@yourdomain.com does not exist in the local domain then it router the mail to the external email server.  I need the external email that is being sent to our employee to go to both the .local and the .com email addresses
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PaulD77 earned 500 total points
ID: 39188806
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Author Comment

by:stconline
ID: 39188902
ok thanks for all the help today.  I need to run out for a bit but I will be back working on this tonight.  I will try your last suggestion later tonight
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