Problem bringing a user back from the dead


I have a user that left the company.  The user's account was deleted and the mailbox was left disconnected.  However, we need to reconnect this mailbox to the user.  So, I did the following:

1) Recreated the user's account with the same name
2) Connected the mailbox to the newly created account
3) Logged into the new account and attempted to setup Outlook 2010. I went through the normal setup of a mailbox and at the very end of the process got the following message: "Cannot open your default e-mail folders. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance."

Here are the things that I know for sure:

1) The Exchange server is running just fine at 100%
2) I can log into the newly created account
3) I have given the user full rights to the mailbox
4) I have given the user full send as permisions
5) I tried opening the mailbox using my account, and was also unsuccessful

I am fairly convinced that this is a permisions issue somewhere, but for the life of me I cannot seem to get this box to open up.
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iammorrisonConnect With a Mentor Commented:
Then this may be a well known issue with a cached AD query. from the Exchange Shell on the mailbox server, try running:

Clean-MailboxDatabase -identity <database name>
can you log into the mailbox via OWA?
some times the old email address is still in-use somewhere in exchange information that is stored in active directory.

Are you sure that the same email address is assigned to new user ? what do you see as the Primary email address for this new user ?

Can you login to OWA with the same account ?

Did you update address book ?
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stoehrerAuthor Commented:
No.  When I try I will get a message saying "User has been disabled".

I checked AD and the user is not disabled.  I also checked Exchange manager and I have an option to disable.  Therefore I am to assume that the box is currently enabled.
is the mailbox server(s) running Server 2008 R2?
what is the primary email address assigned to this account ? check within exchange EMS,
stoehrerAuthor Commented:
The address assigned is:

It is an SMTP address, and the only address for SMTP.  There is an X400 address as well, but also is in line with all of the other working users.
stoehrerAuthor Commented:
The server is running Win 2k8 r2 Datacenter version and Exchange 2010.
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