Solved

hp laserjet 400 color mfp 475dn

Posted on 2013-05-22
3
1,800 Views
Last Modified: 2013-06-10
there is an administrator password set on this device which i don't know.
how can i reset the password ? or remove it ?
0
Comment
Question by:mis_department
  • 2
3 Comments
 
LVL 4

Expert Comment

by:Kent Fichtner
ID: 39188104
There is no default password for HP that I know of.  I looked up a few things and found a Cold Reset is your best option.  It will completely reset the printer (more information)

You may have to call HP support if that doesn't work to have them help with the password reset.
0
 

Accepted Solution

by:
mis_department earned 0 total points
ID: 39224803
the cold reset did not work.
i eventually found the original password. so all is ok now
0
 

Author Closing Comment

by:mis_department
ID: 39234145
it worked
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question