Link to home
Create AccountLog in
Avatar of PaulyGilmour
PaulyGilmour

asked on

Parser Error in iPhone 4s app

I have a user who is getting parser errors when using the iPhone app eTask by DFA. This app uses webmail (Exchange) credentials to display, add, delete and update a user's Exchange tasks. Initially he was getting 'nsxmlparsererrordomain error 9' errors and since I looked at the settings and changed the URL to include the /owa at the end he is now getting a 'NSXML Parsererrordomain error 4' error.

He has been using this app for over 6 months without incident before the errors started appearing late last week.

The user has an up to date iOS and app version.

Does anyone know what specificallt causes the parser errors? Also, I'm thinking the issue lies with the app but before suggesting the user try another task app is there a way to confirm this? Lastly, is there another task managing app that is recommended instead of eTask (that has the same functionality)...
Avatar of Robert Saylor
Robert Saylor
Flag of United States of America image

Try removing the app then re-download through itunes. If it's a purchased app Apple won't charge you again if using the same apple ID that purchased it.
Avatar of PaulyGilmour
PaulyGilmour

ASKER

The user tried that without success. Also updated app and iOS to the latest without success.
ASKER CERTIFIED SOLUTION
Avatar of caltain
caltain
Flag of United States of America image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account