Word 2010 Slow to start up...
OS is Windows XP. Word takes about 20 to 30 seconds to start.
When I run winword /a it takes 20 to 30 seconds too.
When I run winword /safe in starts instantly.
I can find no add-ins to disable (the list is empty). I've renamed the normal.dotm to normal.dotmOLD. No difference.
What's the clue in the difference between /a and /safe?
Thanks.
Dave
When I run winword /a it takes 20 to 30 seconds too.
When I run winword /safe in starts instantly.
I can find no add-ins to disable (the list is empty). I've renamed the normal.dotm to normal.dotmOLD. No difference.
What's the clue in the difference between /a and /safe?
Thanks.
Dave
Try winword /r
what are the locations of the templates? is this a netwerk share? if so, change it to a local folder and see if this is the problem
ASKER
Update:
Still a problem. Will run instantly in Safe Mode, yet when I disable absolutely everything, including Microsoft's high-octane fix such as removing the Setup and Options, etc. folders in the registry, the slow startup persists.
Here's what I'm seeing: Normally, when you run Word 2010, A splash screen opens and it quickly displays everything it's doing in terms of loading addons. Mine sits on the splash screen (think it says "starting"), lots of disk access, yet I have disabled absolutely everything, replaced the normal template, run Office repair, etc.
The one clue (?) is that csrss.exe CPU usage is very high (50-100%) during the startup phase. 20-30 seconds later Word starts up and all is fine.
Anyone experiencing this? Ideas?
David
Still a problem. Will run instantly in Safe Mode, yet when I disable absolutely everything, including Microsoft's high-octane fix such as removing the Setup and Options, etc. folders in the registry, the slow startup persists.
Here's what I'm seeing: Normally, when you run Word 2010, A splash screen opens and it quickly displays everything it's doing in terms of loading addons. Mine sits on the splash screen (think it says "starting"), lots of disk access, yet I have disabled absolutely everything, replaced the normal template, run Office repair, etc.
The one clue (?) is that csrss.exe CPU usage is very high (50-100%) during the startup phase. 20-30 seconds later Word starts up and all is fine.
Anyone experiencing this? Ideas?
David
ASKER
Sorry, I had tried those solutions already. All unused printers were deleted, default printer was changed to a PDF printer, a PS printer etc. I don't have a problem with slow opening of docs - I have a problem with Word itself opening slowly to a blank doc. I've deleted the template. No difference.
ASKER CERTIFIED SOLUTION
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ASKER
The problem was an extreme number of fonts (8500+) on the system. This was discovered through my own investigation.
http://www.youtube.com/watch?v=ntXinCnklrQ
/safe = Starts Word in Safe Mode.
/a = Starts Word and prevents add-ins and global templates (including the Normal template) from being loaded automatically. The /a switch also locks the setting files.