Cisco 1921 Logging Capability
Posted on 2013-05-22
I have some general questions about the logging capability on the Cisco 1921 router. Here is the deal, I'm having some problems with a PC and a server communicating with each other over a site to site connection that is established between 2 Cisco 1921 routers(we manage both). The PC's can ping each other just fine(sub 10ms response), but can't run an application over the network efficiently..what should take the app a second or 2 to respond takes over a 1 minute, and what should load in a minute or 2 takes about 15 minutes. I ran wireshark on the main server and I'm getting a barrage of DUP Ack errors and retransmission Errors which seems to indicate packet loss. I've asked my cisco engineer to look into it, and he tells me that he can't really log those type of errors on the cisco devices?? Also, that a VPN tunnel either works or it doesn't, there is no possibility of data packet loss if the tunnel is up. This seems odd, I'll admit I don't know much about what the Cisco routers can do, but it would seem like this would be something that we should be able to look into or at least view the logs or no? Thanks for your help.