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mltetsFlag for United States of America

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Sporadic emails missing subject and body text

We have a user on Outlook 2010 that periodically when they send out an email the subject line and body text are gone. The message looks fine until they click send. They are setup as rich text for their default formatting of emails. If they attempt to forward the blank messages they still send out blank and are blank in the sent items area as well. We are using McAfee for AV. We have not tried running Outlook in safe mode nor switching to a new profile.

Anyone have any suggestions?

Thanks!!
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apache09
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ASKER

We took your suggestion and went into the add-ins for Outlook and turned off the McAfee virus scanning since our emails get scanned before they even arrive in the users inbox and that seems to have fixed the issue.

Thank you.