[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

How do you track a blackberry device using Blackberry Enterprise Location Tracking BES 5??

Posted on 2013-05-22
1
Medium Priority
?
2,508 Views
Last Modified: 2013-05-23
We have a BES 5 server and there is an IT policy that was pre set by a former admin. He has Enabled Enterprise Location Tracking and set the Tracking Interval for 60, which all sounds great. The trouble is none of us know how to view the data or track a device. Where do we find the information that the BB devices are reporting back to the BES 5 server?
0
Comment
Question by:Thor2923
1 Comment
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 39189424
I am not going to repeat another forum as there is a lot of useful info in the thread:
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/Where-are-the-Dots-Location-Tracking-from-the-BES/td-p/974739
Also follow the link to this forum thread:
http://www.blackberryforums.com/bes-admin-corner/245833-enterprise-location-tracking-now-working-6-0-0-461-a.html

It is a bit of a mess though, if you cannot use it I would turn it off as it will be draining the batteries on the devices.

Simon.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question