Solved

Free/Busy

Posted on 2013-05-22
3
214 Views
Last Modified: 2013-07-11
Hello,

we are unable to see the free/busy status when trying to book a meeting. it used to work and i am not sure what changed.
please let me know how to go about doing this for the entire organization rather than per desktop and share the calendar.

thanks
0
Comment
Question by:Geekah
  • 2
3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39189417
Primary reason for free/busy information not working on Exchange 2007 is related to Autodiscover. Does Autodiscover work?

I would also check if you have public folders, if you do ensure that the public folder store is selected on the properties of the mailbox store. Also check via get-publicfolderstatistics that the free/busy folder exists and has data.

Simon.
0
 

Author Comment

by:Geekah
ID: 39191245
No, autodiscovery doesn't work. I also tested it using the Remote Connectivity Analyzer for Outlook Autodiscover and it failed.

The "Out of office" auto replies don't work using Outlook either. To configure the Out of Office, the Users have to log onto the Outlook Web Access to configure their Out of Office Auto Replies.

Any suggestions on where to start with this issue?
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39191413
Those are all related - get autodiscover to work and the rest start working.

Primary reason for Autodiscover to fail is an SSL certificate issue.
Broadly that is not using a trusted SSL certificate., or the names aren't correct on the certificate.

The next problem internally is DNS resolution isn't correct. For clients on the domain they get their Autodiscover URL from the domain. This is published by Exchange and you can query it thus:

get-clientaccessserver | select identity, autodiscoverinternalserviceURI

The host name returned should
a. Resolve to the Exchange server.
b. Be on the SSL certificate as at least one of the additional names
c. The SSL certificate should by trusted by the client.

Simon.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now