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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 222
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Free/Busy

Hello,

we are unable to see the free/busy status when trying to book a meeting. it used to work and i am not sure what changed.
please let me know how to go about doing this for the entire organization rather than per desktop and share the calendar.

thanks
0
Geekah
Asked:
Geekah
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1 Solution
 
Simon Butler (Sembee)ConsultantCommented:
Primary reason for free/busy information not working on Exchange 2007 is related to Autodiscover. Does Autodiscover work?

I would also check if you have public folders, if you do ensure that the public folder store is selected on the properties of the mailbox store. Also check via get-publicfolderstatistics that the free/busy folder exists and has data.

Simon.
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GeekahAuthor Commented:
No, autodiscovery doesn't work. I also tested it using the Remote Connectivity Analyzer for Outlook Autodiscover and it failed.

The "Out of office" auto replies don't work using Outlook either. To configure the Out of Office, the Users have to log onto the Outlook Web Access to configure their Out of Office Auto Replies.

Any suggestions on where to start with this issue?
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Simon Butler (Sembee)ConsultantCommented:
Those are all related - get autodiscover to work and the rest start working.

Primary reason for Autodiscover to fail is an SSL certificate issue.
Broadly that is not using a trusted SSL certificate., or the names aren't correct on the certificate.

The next problem internally is DNS resolution isn't correct. For clients on the domain they get their Autodiscover URL from the domain. This is published by Exchange and you can query it thus:

get-clientaccessserver | select identity, autodiscoverinternalserviceURI

The host name returned should
a. Resolve to the Exchange server.
b. Be on the SSL certificate as at least one of the additional names
c. The SSL certificate should by trusted by the client.

Simon.
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