Solved

Email bouncing before it even leaves the SBS2011 server

Posted on 2013-05-22
2
360 Views
Last Modified: 2013-05-22
We are using exchange on SBS2011 and the POP connector to access mailboxes on a 1and1.com hosted site.

After completing a recent SBS2003 to SBS2011 migration, one of the forwarding email accounts on the 1and1.com site is not working.

Specifically, there is a forwarding account setup on 1and1.com, where email sent to:

staff@mycompany.com

gets forwarded to:

person1@mycompany.com
person2.@mycompany.com
person3@mycompany.com

It still works when I send a message to staff@mycompany.com from any other mail system, such as from my comcast account.

While logged on to a computer in the office where the SBS2011 server resides, as soon as I send a message via Outlook, I get an immediate reply:

Delivery has failed to these recipients or groups:

staff@mycompany.com (staff@mycompany.com)
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: SERVER2.mycompany.local

staff@mycompany.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

Original message headers:

Received: from SERVER2.mycompany.local ([fe80::38cc:60ab:9271:3737]) by
SERVER2.mycompany.local ([fe80::38cc:60ab:9271:3737%12]) with mapi id
 14.01.0218.012; Wed, 22 May 2013 17:23:02 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Julie Smith <Julie@mycompany.com>
To: "staff@mycompany.com" <staff@mycompany.com>
Subject: test #1 5:22PM
Thread-Topic: test #1 5:22PM
Thread-Index: Ac5XOumg7LBUvt/yTGOIfsoeHipMOw==
Date: Wed, 22 May 2013 17:23:01 -0500
Message-ID: <2D7FC9CE8203574BBB7B6CA9815044CB02325D@SERVER2.mycompany.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <2D7FC9CE8203574BBB7B6CA9815044CB02325D@HA-SERVER2.hm.local>
MIME-Version: 1.0
X-Originating-IP: [192.168.1.65]

Why is the local exchange server intercepting this email message? I expect it to go out through the SMTP server and then back in through the POP connector.
0
Comment
Question by:itplatoon
2 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39189414
That isn't how Exchange works.
You must have the domain in the list of accepted domains. Exchange then presumes it is responsible for all email for the domain. It will not send it straight out.

The POP3 connector isn't really designed for long term use, it is designed to help you move to Exchange and use SMTP delivery.

Simon.
0
 

Author Closing Comment

by:itplatoon
ID: 39189469
Yes, that makes sense now that you call that out. For the short run, I created a distribution group with the same name and it works as expected now.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Read this checklist to learn more about the 15 things you should never include in an email signature.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
how to add IIS SMTP to handle application/Scanner relays into office 365.

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now