?
Solved

Email bouncing before it even leaves the SBS2011 server

Posted on 2013-05-22
2
Medium Priority
?
375 Views
Last Modified: 2013-05-22
We are using exchange on SBS2011 and the POP connector to access mailboxes on a 1and1.com hosted site.

After completing a recent SBS2003 to SBS2011 migration, one of the forwarding email accounts on the 1and1.com site is not working.

Specifically, there is a forwarding account setup on 1and1.com, where email sent to:

staff@mycompany.com

gets forwarded to:

person1@mycompany.com
person2.@mycompany.com
person3@mycompany.com

It still works when I send a message to staff@mycompany.com from any other mail system, such as from my comcast account.

While logged on to a computer in the office where the SBS2011 server resides, as soon as I send a message via Outlook, I get an immediate reply:

Delivery has failed to these recipients or groups:

staff@mycompany.com (staff@mycompany.com)
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: SERVER2.mycompany.local

staff@mycompany.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

Original message headers:

Received: from SERVER2.mycompany.local ([fe80::38cc:60ab:9271:3737]) by
SERVER2.mycompany.local ([fe80::38cc:60ab:9271:3737%12]) with mapi id
 14.01.0218.012; Wed, 22 May 2013 17:23:02 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Julie Smith <Julie@mycompany.com>
To: "staff@mycompany.com" <staff@mycompany.com>
Subject: test #1 5:22PM
Thread-Topic: test #1 5:22PM
Thread-Index: Ac5XOumg7LBUvt/yTGOIfsoeHipMOw==
Date: Wed, 22 May 2013 17:23:01 -0500
Message-ID: <2D7FC9CE8203574BBB7B6CA9815044CB02325D@SERVER2.mycompany.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <2D7FC9CE8203574BBB7B6CA9815044CB02325D@HA-SERVER2.hm.local>
MIME-Version: 1.0
X-Originating-IP: [192.168.1.65]

Why is the local exchange server intercepting this email message? I expect it to go out through the SMTP server and then back in through the POP connector.
0
Comment
Question by:itplatoon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 39189414
That isn't how Exchange works.
You must have the domain in the list of accepted domains. Exchange then presumes it is responsible for all email for the domain. It will not send it straight out.

The POP3 connector isn't really designed for long term use, it is designed to help you move to Exchange and use SMTP delivery.

Simon.
0
 

Author Closing Comment

by:itplatoon
ID: 39189469
Yes, that makes sense now that you call that out. For the short run, I created a distribution group with the same name and it works as expected now.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses
Course of the Month10 days, 21 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question