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Email bouncing before it even leaves the SBS2011 server
We are using exchange on SBS2011 and the POP connector to access mailboxes on a 1and1.com hosted site.
After completing a recent SBS2003 to SBS2011 migration, one of the forwarding email accounts on the 1and1.com site is not working.
Specifically, there is a forwarding account setup on 1and1.com, where email sent to:
staff@mycompany.com
gets forwarded to:
person1@mycompany.com
person2.@mycompany.com
person3@mycompany.com
It still works when I send a message to staff@mycompany.com from any other mail system, such as from my comcast account.
While logged on to a computer in the office where the SBS2011 server resides, as soon as I send a message via Outlook, I get an immediate reply:
Delivery has failed to these recipients or groups:
staff@mycompany.com (staff@mycompany.com)
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: SERVER2.mycompany.local
staff@mycompany.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound ; not found ##
Original message headers:
Received: from SERVER2.mycompany.local ([fe80::38cc:60ab:9271:373 7]) by
SERVER2.mycompany.local ([fe80::38cc:60ab:9271:373 7%12]) with mapi id
14.01.0218.012; Wed, 22 May 2013 17:23:02 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Julie Smith <Julie@mycompany.com>
To: "staff@mycompany.com" <staff@mycompany.com>
Subject: test #1 5:22PM
Thread-Topic: test #1 5:22PM
Thread-Index: Ac5XOumg7LBUvt/yTGOIfsoeHi pMOw==
Date: Wed, 22 May 2013 17:23:01 -0500
Message-ID: <2D7FC9CE8203574BBB7B6CA98 15044CB023 25D@SERVER 2.mycompan y.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <2D7FC9CE8203574BBB7B6CA98 15044CB023 25D@HA-SER VER2.hm.lo cal>
MIME-Version: 1.0
X-Originating-IP: [192.168.1.65]
Why is the local exchange server intercepting this email message? I expect it to go out through the SMTP server and then back in through the POP connector.
After completing a recent SBS2003 to SBS2011 migration, one of the forwarding email accounts on the 1and1.com site is not working.
Specifically, there is a forwarding account setup on 1and1.com, where email sent to:
staff@mycompany.com
gets forwarded to:
person1@mycompany.com
person2.@mycompany.com
person3@mycompany.com
It still works when I send a message to staff@mycompany.com from any other mail system, such as from my comcast account.
While logged on to a computer in the office where the SBS2011 server resides, as soon as I send a message via Outlook, I get an immediate reply:
Delivery has failed to these recipients or groups:
staff@mycompany.com (staff@mycompany.com)
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: SERVER2.mycompany.local
staff@mycompany.com
#550 5.1.1 RESOLVER.ADR.RecipNotFound
Original message headers:
Received: from SERVER2.mycompany.local ([fe80::38cc:60ab:9271:373
SERVER2.mycompany.local ([fe80::38cc:60ab:9271:373
14.01.0218.012; Wed, 22 May 2013 17:23:02 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Julie Smith <Julie@mycompany.com>
To: "staff@mycompany.com" <staff@mycompany.com>
Subject: test #1 5:22PM
Thread-Topic: test #1 5:22PM
Thread-Index: Ac5XOumg7LBUvt/yTGOIfsoeHi
Date: Wed, 22 May 2013 17:23:01 -0500
Message-ID: <2D7FC9CE8203574BBB7B6CA98
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <2D7FC9CE8203574BBB7B6CA98
MIME-Version: 1.0
X-Originating-IP: [192.168.1.65]
Why is the local exchange server intercepting this email message? I expect it to go out through the SMTP server and then back in through the POP connector.
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