Michael Green
asked on
How to Remove Internet Security Virus
Hi,
My customer is infected with this Internet Security 'Designed to Protect' malware as per some of these links:
http://forums.anvisoft.com/viewtopic-55-4866-0.html
http://www.remove-malware.info/removal-instructions/remove-internet-security-designed-to-protect-virus/
http://www.spywarehelpcenter.com/how-to-remove-internet-security-virus-removal/
My customer has McAfee consumer product Security Centre 11.6 - it did NOTHING. It didn't detect when it was installed and also can't remove it.
The Malware calls itself 'Internet Security' and says that the PC is infected with W32/blaster.worm.
McAfee refused to provide a removal tool or help in any way .....without me stumping up even more cash for their 'Virus Removal Team'.
I don't trust a lot of the sites I found on Google with suggested 'fixes' - most of which involved downloading more programs.
So does anyone have a verified SAFE proven method of getting rid of this virus/malware ?
Infected machine is Windows 8.
My customer is infected with this Internet Security 'Designed to Protect' malware as per some of these links:
http://forums.anvisoft.com/viewtopic-55-4866-0.html
http://www.remove-malware.info/removal-instructions/remove-internet-security-designed-to-protect-virus/
http://www.spywarehelpcenter.com/how-to-remove-internet-security-virus-removal/
My customer has McAfee consumer product Security Centre 11.6 - it did NOTHING. It didn't detect when it was installed and also can't remove it.
The Malware calls itself 'Internet Security' and says that the PC is infected with W32/blaster.worm.
McAfee refused to provide a removal tool or help in any way .....without me stumping up even more cash for their 'Virus Removal Team'.
I don't trust a lot of the sites I found on Google with suggested 'fixes' - most of which involved downloading more programs.
So does anyone have a verified SAFE proven method of getting rid of this virus/malware ?
Infected machine is Windows 8.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hi,
Try avast if none of the worked for you!
Check out the review @
http://www.pcmag.com/article2/0,2817,2416390,00.asp
http://www.avast.com/en-in/index
Try new Avast 8 - Free Antivirus and schedule a boot-time scan.
How to:Boot-Time Scan
Open Avast-Security-Antivirus-S can Now-and select Boot Time scan-Schedule Now and choose best settings for you-Restart PC.
Hope that helps :)
Try avast if none of the worked for you!
Check out the review @
http://www.pcmag.com/article2/0,2817,2416390,00.asp
http://www.avast.com/en-in/index
Try new Avast 8 - Free Antivirus and schedule a boot-time scan.
How to:Boot-Time Scan
Open Avast-Security-Antivirus-S
Hope that helps :)
Safe and quick method: Try restoring your computer to an earlier time; and rescan your computer for virii using your antivirus program.
System restore is your friend. Or better use a windows system image created using windows backup previous to this problem.
Hi
@ SGSMikeG - Try avast boot-time scan option once, if that doesn't help go for system restore as other experts suggested.
Its not going to harm by trying once.
I was able to successfully remove virus/Trojan/malware/explo it using this method.
@ SGSMikeG - Try avast boot-time scan option once, if that doesn't help go for system restore as other experts suggested.
Its not going to harm by trying once.
I was able to successfully remove virus/Trojan/malware/explo
BTW, ScottCha is correct the only 100% sure method is to rebuild he machine/reinstall the OS after doing a DoD wipe with something like DBAN. You should really do this every so often anyway just to keep hings clean and running smoothly.
ASKER
I've tried to remove things like this in the past and spent literally days running scan after scan after scan trying to get everything.
Ultimately the only 100% sure way to get rid of a virus is to start over from scratch.